Account Development Executive

6 days ago

Johor Bahru, Johor, Malaysia Acetalent Staffing Solutions Full time

Account Development Executive (TELESALES)

Location: DBS Asia Hub, Changi (Nearest MRT: Expo; shuttle bus services available)

Employment Type: 1-year contract (renewable / convertible)

About the Role

We are seeking a motivated Account Development Executive to connect customers with insurance solutions through outbound telemarketing. This is a great opportunity for individuals who enjoy sales, customer engagement, and earning through commissions.

Key Responsibilities:

  • Promote and sell insurance products via outbound telemarketing.
  • Achieve sales targets and meet campaign KPIs.
  • Convert warm leads provided by partners (e.g., banks and lifestyle brands).
  • Identify opportunities for cross-selling and up-selling.
  • Maintain accurate customer records in the database.
  • Ensure all activities comply with regulations and quality standards.

Who We're Looking For:

  • Minimum GCE 'O' Level / SPM equivalent.
  • Prior experience in telemarketing, sales, banking, financial services, or insurance preferred.
  • Insurance certifications (BCP, PGI, HI) are an advantage (training & sponsorship provided if not certified).
  • Strong communication skills with proficiency in English.
  • Resilient, persuasive, and target-driven with a positive attitude.
  • Comfortable with outbound calls and handling customer objections.

What We Offer:

  • Salary:
  • Without insurance certs: SGD$2,800 + commission
  • With insurance certs: SGD$3,000 – SGD$3,500 + commission
  • Attractive commission structure: average SGD$500 – SGD$6,000/month, tiered up to 22%.
  • Training & certification fully sponsored (up to 6 attempts, paid study time, and strong trainer support).
  • Benefits: 14 days annual leave, 1 Family Care leave, medical & insurance coverage, $150 dental/optical benefits.
  • Career development opportunities with a global insurance provider.

Work Schedule:

  • Monday to Friday, 9:00am – 6:00pm

Application Process:

  • 1-round virtual interview (with potential 2nd round if required).
  • Role play during interview (selling a simple product via phone to showcase communication and sales skills).

Job Type: Permanent

Pay: RM9, RM11,000.00 per month

Benefits:

  • Dental insurance
  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Work Location: In person

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