Executive e-Commerce
2 days ago
Job Summary:
Responsible for the day-to-day operation and management of the office, including facility maintenance, supply procurement, and equipment management to ensure an efficient and comfortable working environment for staff.
Responsibilities:
- Manage day-to-day operations of online stores (Shopee, Lazada, TikTok Shop, Shopify, etc.)
- Upload and maintain product listings images, descriptions, pricing, and stock accuracy
- Ensure correct category placement, keywords, and SEO optimization for PDPs
- Monitor store rating, reviews, chat response time, and service level compliance
- Execute campaign participation (Payday, Double Digit, Mid-Month etc)
- Plan, coordinate, and execute campaign submissions (mechanics, vouchers, bundles, GWP)
- Liaise with platform KAMs / Senior Executive for participation in marketing events and traffic push opportunities
- Track campaign performance (GMV, orders) and provide insights
- Coordinate with design and marketing teams for creative assets, banners, and PDP visuals
- Support live stream campaigns, prepare host scripts, product selection, and promo setup
- Being livestream host and / or assisting the livestream host
- Handle campaign submission documents, internal forms, and approval requests
- Ensure compliance with platform and internal SOPs
- Maintain accurate records of promotions, voucher claims, and reports
- Manage on-platform ads (Shopee Ads, Lazada Sponsored Discovery, TikTok Ads, etc.)
- Monitor ad performance metrics, spend, impressions, clicks, CTR, ROAS
- Handle campaign submission documents, internal forms, and approval requests
- Handle ad-hoc tasks assigned by management
- Maintain strong response rate and customer satisfaction performance.
Requirements:
- Candidate must possess Bachelor's degree/diploma in business administrative, marketing or a related field.
- At least 1-2 years' experience in E-commerce industry.
- Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook).
- Good working attitude, reliable, initiative and punctuality.
- Attention to detail and a high level of accuracy in work.
- Ability to work independently with minimal supervision and as part of a team.
- A proactive approach to problem-solving and decision-making.
- Flexibility to adapt to changing priorities and work under pressure.
Job Type: Full-time
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person
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