Operations Associate/Manager
2 weeks ago
ABOUT US
Cadence ) is a language services firm servicing the due diligence industry. We started in Beijing in 2014 and the types of clients we serve are expert networks, investment firms, consulting firms and market research firms. We are a remote-first company whose staff is located across multiple countries.
ABOUT THE JOB
Cadence is hiring an Operations Associate/Manager to join our Business Operations team. This is a systems-focused role, ideal for someone who enjoys fixing broken processes, reducing manual work, and enabling teams to operate at peak efficiency.
You'll work directly within our internal systems and tools—not as a support function, but as an operator focused on streamlining workflows, documenting processes, and launching internal improvements that stick. You'll be hands-on with everything from Google Sheets to Salesforce, Notion, and Slack, and you should be excited about using AI tools to reduce busywork and improve execution.
This is a fully remote position and will begin as hourly contract work, with the intent to convert to a full-time, monthly salaried role based on performance and mutual fit within the first few months.
Key Responsibilities
Process Design & Execution
- Identify friction in our day-to-day operations and implement sustainable process improvements.
- Build workflows that improve task routing, team accountability, and data hygiene.
- Document and maintain internal processes using Notion.
Tools & Automations
- Maintain internal trackers and dashboards using Google Sheets and lightweight scripting tools.
- Help build and troubleshoot automations in Salesforce (e.g., Flows, validation rules) and Slack.
- Use AI tools and no-code platforms to simplify manual tasks and reduce turnaround time.
Internal Coordination
- Monitor project and task statuses across tools, and flag blockers or delays.
- Organize updates for the BizOps team and ensure documentation stays current.
- Assist with onboarding workflows, operational checklists, and quarterly planning prep.
What You Bring
- 3–7 years of experience in operations, business support, or internal systems roles, ideally in the primary research or language services industry.
- A bias toward structure, clarity, and "getting things out of people's heads and into systems."
- Proficiency in Google Sheets (formulas, filters, and conditional logic a must).
- Working knowledge of Salesforce is preferred, especially for maintaining fields, records, or automations.
- Familiarity with Slack, Notion, and AI tools like ChatGPT or Zapier.
- High attention to detail and ability to juggle multiple workflows with minimal oversight.
- Strong written communication skills.
-
Accounting Associate
3 days ago
Remote, Malaysia Bestar Full timeJob Description: Accounting Associate **About Bestar Consulting**: **Job Summary**: We are seeking a highly organized and detail-oriented Accounting Associate to join our dynamic finance team. As an Accounting Associate, you will play a crucial role in ensuring the accuracy and efficiency of our financial operations. You will be responsible for a variety of...
-
Provider Operations Associate
1 week ago
Remote, Malaysia Intellect Full time**The Role** The role will be part of the Care Operations team and will manage Intellect’s mental healthcare provider network so as to offer a best-in-class medical network spanning across and beyond Asia so as to meet our customer needs. This role will support the development and implementation of operational processes and Service Level Agreements...
-
Financial Operations Associate
7 days ago
Remote, Malaysia Shift Markets Full timeShift Markets was founded in 2009, as a leader in traditional finance and the FX space. Sensing the seismic shifts taking place in the financial industry and recognizing the disruptive power of digital assets, we made it our mission to make these decentralized trends accessible to every business, from market leaders to small...
-
Remote, Malaysia ADCI - Haryana Full timeGraduate or equivalent with a minimum of 2 years of working experience - Good English language proficiency: verbal, writing, reading and comprehension; - Strong interpersonal, analytical and communication skills - Demonstrated passion for delivering a positive customer experience, and maintain composure in difficult situations - Ability to effectively and...
-
Operations Executive
2 weeks ago
Malaysia remote ProVeg International Full time 48,000 - 96,000 per yearRole Summary We are seeking a highly organised, proactive Operations Executive to ensure smooth operational processes and support impactful advocacy initiatives. In this role, you will help shape a more sustainable future through operational excellence and effective stakeholder engagement. This is a mission-driven role offering you the chance to drive...
-
Malaysia CXM Direct Full timeCXM is a global broker providing access to Forex, CFDs, and other financial markets. We focus ontransparency, efficiency, and client satisfaction by delivering fast execution, secure transactions,and reliable support. We are seeking a Junior Financial Operations Associate to join our team andsupport our global operations. In this role, you will manage...
-
Operation Manager
5 days ago
Remote, Malaysia Harumio Full timeOperations Manager Key Responsibilities Business & Operations Management - Oversee daily business operations across customer service, order fulfillment, logistics, and marketplace management. - Develop, implement, and refine operational workflows to improve efficiency and scalability. - Monitor KPIs and prepare regular reports for management...
-
Growth Associate
1 week ago
Remote, Malaysia CXG Full time**Job Overview**: As a Growth Associate, your primary focus will be focused on user acquisition, conversion, and onboarding. This role requires a dynamic and data-driven individual with a deep understanding of luxury markets, and a proven track record in digital marketing, and acquisition campaigns. **Responsibilities**: 1- Community Growth and Strategy...
-
Customer Support Associate
1 day ago
Remote, Malaysia Superorder Full time**About Superorder**: Superorder works with more than a thousand restaurants in 150+ cities offering virtual restaurants, order management, AI websites, and operational & financial management. To date it has processed more than 1.5M+ orders across the country. Founded in 2019, Superorder provides an all-in-one software platform that simplifies the way...
-
Remote, Malaysia ADCI - BLR 14 SEZ Full timeRetail Business Services (RBS) at Amazon is a dynamic team focused on three core objectives: Efficiently setting up new products on our website Maintaining up-to-date product information across our digital platforms Swiftly resolving supply chain defects to ensure seamless customer experiences We are currently expanding our team and seeking talented...