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SEA Employee Relations
2 weeks ago
Locations: Kuala Lumpur | Jakarta | Bonifacio Global City
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
This role supports the execution of BCG's Employee Relations (ER), HR Compliance, and risk management initiatives across Southeast Asia. The Senior Specialist leads and supports sensitive and complex ER cases, ensures robust compliance practices, and partners with key stakeholders to strengthen workplace fairness, integrity, and accountability across the region.
Key Responsibilities:
- Lead and support complex and sensitive ER cases, including investigations into misconduct, grievances, and interpersonal conflict.
- Ensure all ER processes are fair, transparent, legally sound, and managed with discretion and professionalism.
- Document case outcomes and maintain accurate, confidential records and reports.
- Identify and mitigate workplace and compliance risks, leveraging internal data and external trends to anticipate challenges.
- Recommend proactive solutions such as policy enhancements, manager coaching, or targeted training interventions.
- Translate legal and compliance requirements into practical HR policies and processes that work across diverse SEA markets while maintaining BCG's values and regulatory standards.
- Conduct compliance reviews and audits of HR processes to ensure adherence and continuous improvement.
- Enable HR teams and people managers by providing guidance, resources, and training to enhance confidence and consistency in handling ER situations.
- Partner with regional HR and Employment Legal teams to ensure alignment and best practice sharing.
- Analyze case trends and data to generate actionable insights that inform decision-making and measure the impact of ER interventions.
- Support reporting and audit documentation for leadership and compliance review.
What You'll Bring
- Bachelor's degree in Human Resources, Business, or related field.
- 4–7 years of HR experience with focus in Employee Relations, and/or HR Compliance.
- Good understanding of SEA labor laws and HR compliance frameworks.
- Strong organizational and documentation skills with attention to detail.
- Strong knowledge of Microsoft Word, Excel and PowerPoint.
- High integrity and ability to manage confidential information.
Who You'll Work With
You will collaborate extensively with SEA System Lead, SEA People Chair, MDPs, Functional Senior Directors, AP HR.
Additional info
The role is based in Southeast Asia, with travel across the region to meet client needs.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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