Collection Executive
2 weeks ago
Company Background:
We are representing our client, a licensed financial services company with their office location based in Kelana Jaya. They are currently on a look out for Collection Executives.
Key Responsibilities:
- To perform outbound calls to customers on their loan repayments.
- Implement an action plan to minimize collection losses and maximize recoveries.
- Attend to all inbound calls vide the collections general line promptly.
- Liaise with lawyers, regarding specific cases and/or plan solutions to enhance the collection of accounts.
- Negotiate with customers on settlement of the account, whenever necessary review settlement of accounts.
- Recover debts in a skill full and professional manner to clients.
- Remind clients of overdue payments.
- Build relationships and rapport with clients.
- Record and report the outcome of collection to the superior.
- Alert superiors of debtors unwilling or unable to pay when necessary.
- Manage and achieve daily productivity standards in terms of attempts, contacts, and amounts collected.
- Ensure that collection actions taken are within corporate guidelines and collection policies.
- Responsible for minimizing defaults and bad debts of ongoing loans.
- Attempt to negotiate & collect payments from clients.
- Perform any ad hoc duties and assignments given by management without compromise.
Requirements:
- Minimum SPM Pass
- 1 year related experience
- Fresh Graduates are welcomed to apply
Working Days: 5.5 days
9am to 6pm (Mon-Fri) 9am to 3pm (Sat/Sun)
Salary: RM 1,700 - RM 5,000
Interested candidate may send in your application online or email your updated resume to
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