Collection Executive

2 weeks ago


Petaling Jaya, Selangor, Malaysia Talent Recruit Full time


Company Background:

We are representing our client, a licensed financial services company with their office location based in Kelana Jaya. They are currently on a look out for Collection Executives.

Key Responsibilities:

  • To perform outbound calls to customers on their loan repayments.
  • Implement an action plan to minimize collection losses and maximize recoveries.
  • Attend to all inbound calls vide the collections general line promptly.
  • Liaise with lawyers, regarding specific cases and/or plan solutions to enhance the collection of accounts.
  • Negotiate with customers on settlement of the account, whenever necessary review settlement of accounts.
  • Recover debts in a skill full and professional manner to clients.
  • Remind clients of overdue payments.
  • Build relationships and rapport with clients.
  • Record and report the outcome of collection to the superior.
  • Alert superiors of debtors unwilling or unable to pay when necessary.
  • Manage and achieve daily productivity standards in terms of attempts, contacts, and amounts collected.
  • Ensure that collection actions taken are within corporate guidelines and collection policies.
  • Responsible for minimizing defaults and bad debts of ongoing loans.
  • Attempt to negotiate & collect payments from clients.
  • Perform any ad hoc duties and assignments given by management without compromise.

Requirements:

  • Minimum SPM Pass
  • 1 year related experience
  • Fresh Graduates are welcomed to apply

Working Days: 5.5 days
9am to 6pm (Mon-Fri) 9am to 3pm (Sat/Sun)

Salary: RM 1,700 - RM 5,000

Interested candidate may send in your application online or email your updated resume to 




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