Collection Executive

2 weeks ago

Petaling Jaya, Selangor, Malaysia Wiramas Resources Sdn Bhd Full time 18,000 - 30,000 per year

Duties and Responsibilities including following:

· To perform outbound calls to customers on their loan repayments.

· Implement an action plan to minimize collection losses and maximize recoveries.

· Attend to all inbound calls vide the collections general line promptly.

· Negotiate with customers on settlement of the account, whenever necessary review settlement of accounts.

· Recover debts in a skill full and professional manner to clients.

· Remind clients of overdue payments.

· Build relationships and rapport with clients.

· Record and report the outcome of collection to the superior.

· Alert superiors of debtors unwilling or unable to pay when necessary.

· Manage and achieve daily productivity standards in terms of attempts, contacts, and amounts collected.

· Ensure that collection actions taken are within corporate guidelines and collection policies.

· Responsible for minimizing defaults and bad debts of ongoing loans.

· Attempt to negotiate & collect payments from clients.

· Perform any ad hoc duties and assignments given by management without compromise.

Job Type: Full-time

Pay: RM1, RM2,000.00 per month

Education:

  • STM/STPM (Required)

Work Location: In person

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