Business Development Manager

2 days ago

Bukit Mertajam, Penang, Malaysia Torto Food Industries (M) Sdn Bhd Full time

Responsibilities:

  • Developing strategies for expanding the company's business in international markets.
  • Conducting market research, analysis, and development.
  • Forecasting, budgeting, evaluating, and reviewing business proposals.
  • Implementing and leading business activities in identified markets.
  • Expanding Sales and Business by acquiring new clients in the assigned country.
  • Traveling overseas, if necessary, to meet with existing and potential customers for business development.
  • Achieving sales and profit targets set by the company.
  • Ensuring all orders received are processed and forwarded on time to the Planner for raw/packaging material processing, from initiation to the end of shipment, with priority.
  • Resolving quality issues with clients through coordination with Marketing, QA, R&D, and Production departments.
  • Coordinating with the Purchasing department to expedite new resources to reduce the cost of finished products.
  • Managing the end-to-end process of opening new accounts for customers and coordinating on country requirements such as labelling, shelf life, product coding, and other product packaging needs.
  • Ensuring that customers' requirements are compliant and followed accordingly.
  • Ensuring smooth communication with internal and external customers.
  • Following up and preparing/arranging overseas inquiries on product samples, feedback, packaging, labelling, and any product-related requirements accordingly.
  • Ensuring documentation is completed according to guidelines and company procedures.
  • Ensuring customer orders are completed by production according to the Planner's advised completion date without delay.
  • Ensuring proper handling of shipping documents by the logistics department and compliance with customer instructions and requests.
  • Reviewing and checking draft shipping documents before emailing customers for confirmation.
  • Ensuring preparation of all customer shipping documents before sending them for declaration.
  • Ensuring timely payments by all customer.
  • Participating in various networking conferences, such as Food Exhibitions.
  • Preparing monthly and other necessary reports as requested by management.

Requirements:

  • Candidate must possess a diploma or degree in International Business, Business Administration, Marketing, Food Science, Food Technology, Food Safety or a related field
  • Minimum 3–5 years of experience in business development or similar experience.
  • Good command of English, Mandarin, and Bahasa Malaysia, spoken and written, can communicate well.
  • Proven track records in managing sales for international customers will be an added advantage.
  • Excellent leadership, negotiation, and stakeholder management skills at both operational and senior levels.
  • Goals-driven and customer-oriented.

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