Complex Manager
2 weeks ago
Company Description
GCH Retail (Malaysia) Sdn Bhd is Malaysia's leading retailer that operates Giant, Mercato, Cold Storage, and TMC retail chains. We pride ourselves on providing customers with value-for-money, fresh, high-quality foods, and consumer goods across our supermarkets and hypermarkets. With over 80 years of experience, we have become a trusted name in the retail industry. Our extensive network of more than 50 locations ensures easy access to essential products for communities nationwide. If you are passionate about retail and seek professional growth, GCH Retail offers dynamic career opportunities.
Role Description
This is a full-time on-site role for a Complex Manager (Chinese) located in Bandar Klang. The Complex Manager will oversee daily operations, manage staff, ensure customer satisfaction, and meet sales targets. Responsibilities include maintaining high standards of store presentation, inventory management, and implementing promotional activities. The Complex Manager will also handle budgeting and financial reporting, ensuring compliance with company policies and regulations.
Qualifications
- Excellent communication skills in Chinese and English
- Experience in retail management and team leadership
- Strong organizational and multitasking abilities
- Knowledge of tenancy management and leasing strategies
- Customer service and conflict resolution skills
- Proficiency in budgeting and financial reporting
- Bachelor's degree in Business Administration, Mall Management, or related field is preferred
- Ability to work flexible hours, including weekends and holidays
- Previous experience in the shopping mall industry is a plus
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