Customer Service Specialist
2 weeks ago
Join our team to deliver exceptional customer support and be the key escalation point for complex cases.
Key Responsibilities:
- Handle customer inquiries and provide timely, effective resolutions.
- Serve as the escalation point for sensitive or complex issues.
- Collaborate with internal teams to ensure smooth resolution and enhance service processes.
- Maintain accurate records of customer interactions and feedback.
Requirements:
- 2–3 years of customer service experience, preferably with escalation handling.
- Strong communication and problem-solving skills.
- Ability to work independently and as part of a team.
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