Customer Service Assistant

RequirementsHigh school diploma or above; major in management or related fields.More than 1 year experience in cosmetics, food or other fast-moving products is preferred.Fresh grads also can applyStrong communication skills and service awareness, proficient in Mandarin and written language for customer communication.Prior experience in factory customer...

Responsibilities:Promptly respond to customer inquiries via phone, email, or live chat within 1 to 3 minutes, ensuring excellent service delivery.Greet customers as they enter the store, offering assistance with their shopping needs and providing detailed product information, including features, benefits, and pricing.Address customer concerns, complaints,...

ResponsibilityAssist as sales team supportsAssist in resolving any administrative problemsAttend customers regarding their inquiriesAttend to incoming and outgoing phone customer phone callsHandle clients' inquiries and provide assistanceMonitor stock level & perform stock take when necessaryMonitor and ensure Delivery Order processed properlyRecording...

Customer CommunicationConfirm delivery dates with customers and align expectations.Handle calls and messages promptly, addressing inquiries, complaints, or concerns politely.Order CoordinationWork with the Purchasing Department to place timely orders.Coordinate with the Sales Team on special customer requirements.Delivery ManagementCollaborate with Delivery...

Job Responsibilities:Handle complex customer issues and escalated complaints/ calls.Manage internal conflicts and promote good working environment for the team & ensure all Customer Service functions are performed well, accurately and timely.Lead, Coach and train the team members to enable them to meet the required expectations for quality and service...

RequirementsRequired languages: Bahasa Malaysia, English.Able to work shifts, weekends and public holidays.Fresh graduates/school leavers encouraged to apply.Full-time positions (Senior Customer Assistant)ResponsibilityMaintaining the level of customer service professionals in promoting the company's products:Provide professional services to customers.To...

RequirementsRequired languages: Bahasa Malaysia, English.Able to work shifts, weekends and public holidays.Fresh graduates/school leavers encouraged to apply.Full-time positions (Customer Assistant, Senior Customer Assistant)ResponsibilityMaintaining the level of customer service professionals in promoting the company's products:Provide professional services...

Job Description1.Bayaran & faedah :Gaji asasEPFSocsoSIPKomisenOvertimeBonusKlinik panelBaju kerjakomputer, kerusi & meja khasKhairat kematian(3 bulan percubaan) 2.Skop kerja :a) mendapatkan dan merekod maklumat asas pelanggan.b) mengemaskini database pelanggan mengikut kategori.c) follow up pelanggan untuk mendapatkan feedback selepas jualan.d) follow up...

Company DescriptionYTL Communications Sdn Bhd (Yes5G), part of the esteemed YTL Group, is a leader in providing cutting-edge communications solutions in Malaysia. Dedicated to enhancing connectivity, the company offers affordable, world-class 5G services that transform how people work, learn, and play. Backed by solid financial support and collaborations...

Requirements:Required languages: Bahasa Malaysia, EnglishAble to work shifts, weekends and public holidays.Fresh graduates / school leavers encouraged to apply.Full-time positions.Responsibility:Assistant SupervisorTo maintain a professional standard of customer care in promoting company products & managing an effective team:-Assist store manager in hiring &...