functional consultant

About the Role

We are seeking an energetic and forward-thinking Functional Consultant with strong expertise in Microsoft Dynamics 365 Business Central (BC) and proven presales experience. The ideal candidate will have 3–5 years of ERP functional consulting experience and a passion for helping clients transform their operations through technology.

This role offers a unique opportunity to work across both consulting and presales functions, engaging directly with clients to design, implement, and deliver impactful business solutions.

Key Responsibilities

Client Engagement & Presales

• Collaborate with the sales team on presales activities, including product demonstrations, presentations, and responses to RFPs/RFIs.
• Understand client business needs and propose tailored Business Central solutions that align with strategic goals.
• Develop solution proposals, scoping documents, and Statements of Work (SOW).

Requirement Gathering & Analysis

• Conduct workshops and discovery sessions with clients to gather and document business requirements across finance, supply chain, inventory, and reporting functions.
• Translate business needs into detailed Business Requirement Documents (BRDs) and map them against BC capabilities.

Solution Design & Configuration

• Configure and customize Business Central modules to meet client requirements while adhering to industry best practices.
• Work closely with technical teams to support integrations, customizations, and reporting needs.
• Ensure solution design supports efficient accounting, finance, and operational processes.

Project Delivery & Implementation

• Manage and support the full project lifecycle — from design and configuration to testing, UAT, Go-Live, and post-implementation support.
• Monitor project deliverables to ensure on-time, within-scope, and high-quality outcomes.
• Document and manage change requests, ensuring proper alignment with client expectations.

Testing, Training & Support

• Develop and execute UAT test cases with clients.
• Conduct end-user training sessions and prepare comprehensive training materials.
• Provide proactive post-implementation support and ensure client satisfaction.

Continuous Learning & Collaboration

• Stay updated with the latest features and developments in Microsoft Dynamics 365 Business Central and the wider Dynamics ecosystem.
• Recommend new technologies and practices to enhance client solutions and internal processes.
• Collaborate with team members and mentor junior consultants when required.

Key Requirements

• Bachelor's Degree in Accounting, Finance, Information Technology, or related field.
• Minimum 3–5 years of experience as a Functional Consultant with hands-on expertise in Microsoft Dynamics 365 Business Central (BC).
• Proven presales experience, including client demos, proposal preparation, and solution presentations.
• Strong understanding of finance, accounting, and business process workflows.
• Excellent analytical, problem-solving, and communication skills.
• Proactive, adaptable, and passionate about continuous learning and technology innovation.
• Ability to engage effectively with both business and technical stakeholders.

Why Join Us?

• Opportunity to work on end-to-end Business Central implementations across multiple industries.
• Exposure to both consulting and presales functions for a well-rounded professional experience.
• Collaborative and innovative work culture that values growth, initiative, and continuous improvement.
• Clear career development path toward senior consulting and leadership roles.

Job Types: Full-time, Permanent

Pay: RM5, RM8,000.00 per month

Benefits:

• Professional development

Experience:

• Microsoft Dynamics 365 Business Central consultant: 3 years (Required)

Language:

• Mandarin (Preferred)

Work Location: In person