Settlement Officer

Requisition Number: 40807

Job Location: Kuala Lumpur, MYS

Work Type: Office Working

Employment Type: Permanent

Posting Start Date: 06/10/2025

Posting End Date:

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Job Summary

This role could be based in Malaysia and India. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

To perform specific duties as instructed by the line manager for Securities Services, in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set

Key Responsibilities

Strategy

• To exercise care and diligence on daily operational matters and providing support to superiors and subordinates.

• To ensure operational efficiency by continuously meeting or exceeding agreed clients' service standards.

Business

• To achieve the processing turnaround standards as stipulated in the Service Level Agreement between the department and processing hub centre and meeting productivity standards in terms of processing efficiency and accuracy of output.

• To response on timely manner to client's enquiries

Processes

• To assist in processing Trade Settlement relevant transactions guided by the operating procedures, guidelines, policies and standards set

• To participate in other system testing and drills from time to time

• To complete non-routine assigned tasks within the set deadline.

People & Talent

• Meeting of own performance objectives and contribute in achieving the team's objectives

• To provide support and assist team leader to coach selected team member to acquire the skills and tools to achieve the required level of competency in order to perform their roles and responsibilities effectively, efficiently and accurately

Risk Management

• To conform and adhere to the Team's risk profile, by following the guidelines / policies / procedures stipulated for Operation Losses, Escalation Procedures, Securities Services Policies, etc

• To support the roll-out of appropriate quality management systems and other initiatives by the Company/Group.

Governance

• To ensure full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/Grou

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Serve as a Director of the Board
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Skills and Experience

• Diploma/Degree holder in banking and financial sector
• Preferably with securities industry background
• Meticulous and good communication skills
• Ability to multi-task and complete tasks on time and ensure service levels are met
• Ability to work under tight deadlines
• Able to work and adapt in fast paced environment
• Team player

Role Specific Technical Competencies

• Securities industry background

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.