Jobs: igaming

Responsibilities:Lead and manage a team of customer support agents handling bankings, live chat, email, and social media.Monitor daily support performance (response time, CSAT, resolution rate).Handle escalations, VIP concerns, and sensitive player issues.Conduct regular coaching sessions, QA checks, and performance reviews.Collaborate with fraud, banking,...

We are seeking an Ethical Hacker with strong Red Team, Blue Team, and Threat Intelligence skills to strengthen our security posture across high-traffic platforms. Candidates with experience in the iGaming industry will have an added advantage.Key Responsibilities:Red Team (Offensive Security)•Conduct penetration testing on Web, API, H5, and admin...

We are seeking an **Business Analyst** to join our **CRM Department** and support our expansion. - **Role : Business Analyst (CRM)**_ - **Type : Permanent**_ - **Location : Accessible by MRT, Maluri**_ - **Working day /hours : Normal, Friday WFH**_ - **Salary : RM4,000 onwards + Monthly Performance Bonus + Year End Bonus**_ - **Project handling : Igaming...

Job DescriptionDrive the organization's analytical strategy by working closely with cross-functional leaders. Translate complex business challenges into clear, data-driven solutions while shaping best practices, influencing the data roadmap, and elevating the company's overall analytics maturity.Serve as the key analytics partner for marketing, sales,...

Required Mandarin langauge (read/write/Speak). Junior Customer Service Key Responsibilities: - Provide product information to customers. - Gather customer feedback and provide suggestions on improving customer service process and experience to superior. - Maintain a positive, responsible, empathetic and professional attitude to manage customer...

**About the company**: The hiring company is a technology-driven group providing innovative digital, IT, and professional solutions to support business growth and operational efficiency. **Job Overview**: This is a hands-on junior role supporting website development, on-page SEO implementation, and structured content...

**Junior Compliance (Fully Work From Home Opportunity) Igaming Industry** **Basic Salary Range: RM 3,000 - RM 4,000** **Benefits: Year End Bonus / Performance Bonus / Long Service House Allowance & Etc** **Working Hours: On shift Basis (AM, Noon, Night)** **Preferably Chinese** **Key Responsibilities**: - Inquire and escalate to the relevant...

_**Role : Junior CRM (Mandarin speaker)**_ - **Will Working From Home for 3 months (during probation)**_ - **Type : Permanent**_ - **Location : Old Klang Road, KL**_ - **Working day /hours : Normal**_ - **Salary : RM3,000 - RM4,500 + Year end Bonus, Performance bonus**_ - **Project handling : igaming**_ **Key Responsibilities**: - Understand customer needs...

_**Role : Junior CRM : Mandarin**_ - **Type : Permanent**_ - **Location : Old Klang Road, KL (During probation 3 months will be WFH. After 3 months, will WFO.**_ - **Working day /hours : Normal 9AM-6PM / Mon - Fri**_ - **Salary : Fresh Graduate RM4,000 / With experience RM4,500 + Year end Bonus, Performance bonus**_ - **Project handling : igaming**_ **Key...

**Junior Customer Service (Live Chat Support) Mandarin Speaker** **Fully Work from Home (Preferably Chinese)** **(Salary range : RM 3,000 - RM 4,000 | Annual Leaves + Medical Leaves + EPF/SOCSO** **Benefits : 6 month of bonus (Company + Performance bonus) | Quarterly Incentive | 13th of bonus | Vacation reimbursement** - **Key Responsibilities**:_ 2....

**Fully Work from Home (Preferably Chinese)** **Salary range : RM 3,000 - RM 4,000 | Annual Leaves + Medical Leaves + EPF/SOCSO** **Benefits : 6 month of bonus (Company + Performance bonus) | Quarterly Incentive | 13th of bonus | Vacation reimbursement** - **Key Responsibilities**:_ 2. Provide products information to customer. 3. Gather customer feedback...

_**Role : Junior Fraud & Risk**_ - **Working Mode: Remote**_ - **Project : igaming**_ - **Employment Type: Full-Time**_ - **Language: Mandarin & English**_ - **Working days/Hours : Mom-Fri / 8.30am - 5.30pm**_ **Key Responsibilities**: - Monitor and analyze user behavior, transaction patterns, and account activities to detect anomalies or...

_**Role : Junior HR Admin (Mandarin + English)**_ - **Type : Hybrid (1 week WFO & 1 week WFH)**_ - **Location : Old Klang Road, KL**_ - **Working day /hours : Normal**_ - **Salary : RM3,000 - RM4,500 + 13th Bonus, Performance bonus**_ - **Project handling : igaming**_ **Key Responsibilities**: - Develop recognition programs to reward employee...

**Role : Junior CRM** **Type : Permanent** **Location : Old Klang Road, KL (will WFH during probation 3 months, after probation need WFO)** **Working day /hours : Normal : Mon-Fri/9am-6pm** **Salary : RM3,000 - RM4,500 + Year end Bonus, Performance bonus** **Project handling : igaming** **Key Responsibilities**: - Understand customer needs and...

**Junior CRM (Customer Relationship Management) Hybrid - Igaming Industry** **Preferably - Chinese** **Location: Old Klang Road (Hybrid)** **Key Responsibilities**: - Take ownership to maintain and develop customer relationships on a daily basis, - with CRM system) - Understand customer needs and preference to provide competitive products and service. -...

**Fully Remotely / WFH**_ - **Working days / Hours : 24/7 Shift : Monday - Sunday (5 Days Work 2 Days Off)**_ - **8.00am - 6.00pm**_ - **1.00pm - 11.00pm**_ - **10.00pm - 8.00am**_ - **Salary : RM 3,000 - RM 4,500**_ **Job description**: - Provide products information to customer. - Gather customer feedback & provide suggestions on improving customer...

Type : Hybrid (1 week WFO & 1 week WFH) Location : Old Klang Road, KL Working day /hours : Normal Salary : RM3,000 - RM4,500 + 13th Bonus, Performance bonus Project handling : igaming - **Key Responsibilities**:_ - Develop recognition programs to reward employee achievements and contributions. - Assist manager to conduct regular salary review and...

**Fully Remotely / WFH**_ - **Type : Permanent**_ - **Language : Mandarin and English**_ - **Working days / Hours : Monday - Sunday (5 Days Work 2 Days Off)**_ - **8.00am - 6.00pm**_ - **1.00pm - 11.00pm**_ - **10.00pm - 8.00am**_ - **Salary : RM 3,000 - RM 4,500 + Performance Bonus + Year End Bonus**_ - **Job description**:_ - Provide products information...

**Type : Permanent** **Fully Remotely / WFH** **Salary : RM3,000 - RM4,000 Basic** **Working days / Hours : Monday - Sunday (5 Days Work 2 Days Off)** - 8.00am - 6.00pm **_** 1.00pm - 11.00pm 10.00pm - 8.00am **Job description**: - Provide products information to customer. - Gather customer feedback & provide suggestions on improving customer...

**Key Responsibilities**: - Develop and execute strategic **sales and marketing plans** to expand market presence and achieve revenue targets. - Build, manage, and nurture relationships with affiliates, partners, and key stakeholders in the iGaming ecosystem. - Drive customer acquisition, retention, and loyalty programs through effective campaigns and...