Assistant Service Manager/Supervisor

Found in: beBee S MY - 2 weeks ago


Selangor, Malaysia Randstad Malaysia Full time

about the company

Randstad is partnering with a Malaysian owned company that specializes in providing water treatment solutions to various industries. The company is expanding their Service team and looking for a talented Assistant Service Manager/Supervisor to be part of their growing team.

duties and responsibilities

  • Assist in overseeing the daily service operations related to water treatment, ensuring timely and effective delivery of services to clients
  • Coordinate service activities, including routine maintenance, troubleshooting and emergency response
    • Provide leadership and support to the service team, including technicians and field personnel
    • Assist in training and development initiatives to enhance the teamâs technical skills and service capabilities
    • Collaborate with the sales and account management teams to understand client requirements and expectations
    • Maintain strong relationships with clients, addressing concerns and ensuring satisfaction with our water treatment services
    • Provide technical support to service technicians, offering expertise in water treatment processes, equipment and chemistry
    • Troubleshoot complex issues and implement solutions to maintain system efficiency
    • Ensure accurate and timely documentation of service activities, including service reports, maintenance logs and client communication

      skill and experience

      • Bachelorâs degree in a relevant field (Chemistry, Environmental Engineering)
      • Proven experience in water treatment services, with a focus on service management
      • Strong technical knowledge of water treatment processes, equipment and chemistry
      • Excellent communication and interpersonal skills
      • Ability to work collaboratively with cross-functional teams
      • Knowledge of relevant industry regulations and standards

        how to apply

        To apply online, please click on the appropriate link.

        skills

        no additional skills required

        qualifications

        no additional qualifications required

        education

        Bachelor Degree



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