Customer Service Specialist

4 weeks ago


Johor Johor Bahru Johor Malaysia Hope Network Technology Services Sdn Bhd Full time

Provide consultation regarding relevant projects through telephone, email, online chat, and other communication channels.Solve customer problems effectively and efficiently.Maintain accurate documentation records of customer interactions.Establish and nurture strong customer relationships.Understand and address customer needs promptly.Gather and analyze customer feedback.Relay customer needs and suggestions to the relevant departments in a timely manner.Participate in basic community building efforts.Conduct periodic user return visits.Handle user operation audits as needed.Collaborate with other departments as necessary to address customer issues and improve service delivery.

Education: bachelor's degree preferred, computer science, finance, business management and other related majors preferred.Experience: more than one year of customer service experience in related fields, those without experience need to be interested in fintech, blockchain or related fields.Language: Good command of Mandarin and English. Strong learning and communication skills.Attitude: proactive, able to adapt to the fast changing environment; team player able to provide high quality and professional support to customers with attention to detail and customer satisfaction. Good at summarizing problems.

Annual LeaveMedical LeaveEPF/SOCSO



  • Johor Bahru, Malaysia Kensington Green Specialist Centre Sdn Bhd Full time

    Responsibilities: 1. **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. 2. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. 3. **Feedback Collection**: Ensure...


  • Johor Bahru, Malaysia Regency Specialist Hospital Full time

    **Responsibilities**: - Develop communication platform to promote the establishment and maintenance of meaningful communications and facilitate dialogues between customers, patients and families, team members, consultants, and other relevant parties. - To gather In & Out patient feedbacks on daily basis, check which feedback need to be follow up and update...


  • Johor Bahru, Johor, Malaysia Kensington Green Specialist Centre Sdn Bhd Full time

    Responsibilities:1.Customer Inquiry Handling: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services.2.Data Management and Reporting: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses.3.Feedback Collection: Ensure sufficient...


  • Johor Bahru, Malaysia Regency Specialist Hospital Full time

    **Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...


  • Johor Bahru, Malaysia Regency Specialist Hospital Full time

    **Responsibilities**: - To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. - Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. - Monitoring and update daily update list for...


  • Johor Bahru, Johor, Malaysia Regency Specialist Hospital Full time

    Responsibilities: To provide administrative support to ensure sufficient operation of the office to secure efficiency and compliance to company policies. Handling office tasks, such as filing, generating reports and setting up for meetings. Keep stock of office supplies and place orders when necessary. Monitoring and update daily update list for feedbacks,...


  • Johor Bahru, Malaysia HAWK TYRE SERVICE SDN BHD Full time

    **Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...


  • Johor Bahru, Malaysia DSV Full time

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 82732 Time Type: Full Time Customer Service Specialist, JHB **DSV - Global transport and logistics** DSV is a dynamic workplace that fosters inclusivity...


  • Johor, Malaysia Ijm Corporation Berhad Full time

    Job Description:IJM Corporation Berhad is seeking a part-time Customer Service Specialist to join our team in Johor Bahru, Johor, MY. As an Associate-level professional with at least 4 years of experience, the ideal candidate will be adaptable, reliable, cooperative, and possess strong emotional intelligence.Responsibilities:- Respond to customer inquiries...


  • Johor Bahru, Johor, Malaysia Ijm Corporation Berhad Full time

    Job Description:IJM Corporation Berhad is seeking a part-time Customer Service Specialist to join our team in Johor Bahru, Johor, MY. As an Associate-level professional with at least 4 years of experience, the ideal candidate will be adaptable, reliable, cooperative, and possess strong emotional intelligence.Responsibilities: Respond to customer inquiries...


  • Johor Bahru, Johor, Malaysia Ijm Corporation Berhad Full time

    Job Description:IJM Corporation Berhad is seeking a part-time Customer Service Specialist to join our team in Johor Bahru, Johor, MY. As an Associate-level professional with at least 4 years of experience, the ideal candidate will be adaptable, reliable, cooperative, and possess strong emotional intelligence.Responsibilities: Respond to customer inquiries...


  • Johor Bahru, Malaysia ManpowerGroup Full time

    **Company**: Manufacturing Labelling Company **Title **:Customer Service Specialist **Working hours **:Mon-Thurs (830am-6pm), Fri (830am-5pm) **Purpose of the job** - To responsible of customer service and management support **Key Tasks** - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system -...


  • Johor Johor Bahru Johor Malaysia Hope Network Technology Services Sdn Bhd Full time

    Provide consultation regarding relevant projects through telephone, email, online chat, and other communication channels.Solve customer problems effectively and efficiently.Maintain accurate documentation records of customer interactions.Establish and nurture strong customer relationships.Understand and address customer needs promptly.Gather and analyze...


  • Johor Johor Bahru Johor Malaysia Hope Network Technology Services Sdn Bhd Full time

    Provide consultation regarding relevant projects through telephone, email, online chat, and other communication channels.Solve customer problems effectively and efficiently.Maintain accurate documentation records of customer interactions.Establish and nurture strong customer relationships.Understand and address customer needs promptly.Gather and analyze...

  • Customer Service

    3 weeks ago


    Johor Bahru, Malaysia GENESIS MILLENIUM FALCON SDN BHD Full time

    **Mobile & Laptop Service Center **(Asus,Infinix,Tecno) **Working Hour** Monday to Friday: 10.00am - 7.00pm with an one-hour meal break. Saturday: 10.00am - 3.00pm (Half Day) Off-day - Sunday & public holidays **Responsibilities**: - Responsible for handling front office reception and administration duties - Generating and compiling of quotation and...

  • Customer Service

    6 days ago


    Johor Bahru, Malaysia NIMMIESE PASTRY CAFE SDN BHD Full time

    **Responsibilities and Duties** - Understanding customer needs and queries by listening attentively and asking the right questions. - Providing prompt, courteous, and effective responses to customer inquiries or complaints. - Building and maintaining positive relationships with customers. - Offering solutions to resolve customer issues or complaints...

  • Customer Service

    2 weeks ago


    Johor Bahru, Malaysia EMAS SYAMSUL SDN BHD Full time

    **CUSTOMER SERVICE EXECUTIVE (KEDAI EMAS)** - BASED IN BANDAR BARU UDA **Job Scopes.** - Welcome customers to our shop - Provide drinks to our customer - Greet customer, attend to inquiry **We are looking for someone with.** - Have patience in entertain customer - Fresh graduates are welcome to apply Able to start as soon as possible Prefer MALAY, Age...


  • Johor Bahru, Malaysia Kensington Green Specialist Centre Sdn Bhd Full time

    Responsibilities: **Customer Inquiry Handling**: Manage inbound calls and WhatsApp inquiries, addressing general client inquiries regarding hospital products and services. **Data Management and Reporting**: Maintain accurate records of customer interactions and inquiries, ensuring timely and thorough responses. **Client Engagement and Relationship...

  • Customer Service

    3 weeks ago


    Johor Bahru, Malaysia NZ Frozen Industries Sdn Bhd Full time

    Duties & Responsibilities: - Handle a large volume of incoming customer service calls. Contact a large number of customers daily. Produce sales leads from the inquiries received. Quickly detect & analyse each customer’s needs in order to assist them. Grow long-term relationships with customer based on trust. Offer accurate & appropriate advice each...


  • Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time

    **Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...