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Customer Service Specialist
3 months ago
As a Teammate, you must:Provide customer satisfaction and experienceMeet and exceed client mandated KPI's (Key Performance Indicators)Be aware of TaskUs policies and keep things confidentialProvide feedback to management concerning possible problems or areas of improvementParticipate in training to improve work performance
What does a TaskUs Teammate really do? Think of yourself as the backbone of the company, the employee that will provide the best and world-class customer experience to your clients. So, do you have what IT takes to become a teammate? We’re looking for someone who: Is willing to work on shifting schedules, shift allowance will be provided for night shiftIs willing to work on-siteFresh graduate is very much encouraged to applyAble to speak in Mandarin & Cantonese. This is required as Teammates will provide support for Hong Kong customers.Has critical thinking skills with a focus on issue resolution and customer satisfactionIs flexible and can quickly adjust to frequent process and information changesWe’re looking for new Teammates who are ready to be ridiculous with Us. Are you this ridiculously good? Then TaskUs is for you.
KPI IncentivesShift AllowanceLunch ProvidedMedical Insurance and DentalPaid Training Provided