Customer Service Specialist

5 months ago


Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

Vacancy: Korean
- Customer Service

Location: Kuala Lumpur, Malaysia.

Salary Max: RM10, 000 - 13,000

Language: Korean + English

Headcounts: 10

Joining Date: ASAP or with Notice Period.

Work hour: Rotational Shift

Bachelor’s degree

Role & Responsibilities:

- Take call and provide accurate answer to customer queries.
- Delivery excellent customer support & services and offering patient assistance at all times.
- Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
- Deliver customers support & services effectively through active communications.
- Meet and exceed all key performance indicators set by the company and the client.

NOTE: The paperwork and relocation expenses will be handled by the company.

**Salary**: RM10,000.00 - RM13,000.00 per month

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)



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