Customer Service Specialist
6 months ago
Vacancy: Korean
- Customer Service
Location: Kuala Lumpur, Malaysia.
Salary Max: RM10, 000 - 13,000
Language: Korean + English
Headcounts: 10
Joining Date: ASAP or with Notice Period.
Work hour: Rotational Shift
Bachelor’s degree
Role & Responsibilities:
- Take call and provide accurate answer to customer queries.
- Delivery excellent customer support & services and offering patient assistance at all times.
- Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
- Deliver customers support & services effectively through active communications.
- Meet and exceed all key performance indicators set by the company and the client.
NOTE: The paperwork and relocation expenses will be handled by the company.
**Salary**: RM10,000.00 - RM13,000.00 per month
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
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