P2p Customer Service Specialist

3 weeks ago


Kuala Lumpur, Malaysia Bitget Full time

**Responsibilities**:

- Broad understanding of OTC and have a general sense of risk awareness. Risk conscious with the emphasis on sensitive data sharing.
- Collaborate with the team to address customer feedback, improve processes, and enhance the overall user experience.
- Maintain a deep understanding of our products and services to provide accurate and informative responses to customer inquiries.
- Ensure that customer inquiries are addressed efficiently, and issues are resolved to the customer's satisfaction.
- Keep up-to-date with industry trends and market changes to provide informed responses to customer questions.
- Work closely with other customer support specialists to share insights and best practices.
- Assist in identifying and documenting common customer issues to help improve our products and services.

**Job Requirements**:

- Excellent written and verbal communication skills.
- Strong customer service orientation with a dedication to providing exceptional support.
- Ability to work under pressure and collaboratively within a team.
- Attention to detail and problem-solving skills.
- Familiarity with cryptocurrency and blockchain technology is a plus.
- Passionate for CS job, able to accept night shift.

**Salary**: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- Overtime pay
- Yearly bonus



  • Kuala Lumpur, Malaysia MEXC Full time

    Hello! MEXC is looking for an P2P Operation Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Responsibilities**: - Handle disputes arising from P2P transactions on the platform and support users/clients with troubleshooting to resolve their issues. -...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MEXC Full time

    Hello MEXC is looking for an P2P Operation Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking forResponsibilities: Handle disputes arising from P2P transactions on the platform and support users/clients with troubleshooting to resolve their issues. Constant...

  • Sales Manager

    3 weeks ago


    Kuala Lumpur, Malaysia microLEAP P2P Financing Full time

    Wisma Pesaka Antah, No.6, Jalan 13/6, 46200, Petaling Jaya, Selangor, Malaysia Tel: +603-7954 0002 **Sales Manager, Selangor & KL - Job Description** **About this Sales Manager, Selangor & KL Role**: In this critical role, you will be responsible in driving growth by acquiring, growing, and retaining Investors (Lenders) and Issuers (MSME Borrowers) through...


  • Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...


  • Kuala Lumpur, Malaysia Legend Creative Technology Full time

    Work location: Bukit Bintang, near MRT station Working hours: 5 days, weekends off Basic salary: RM4000-7000 (negotiable) Job responsibilities: - P2P trading platform management: Responsible for the daily operation and management of the P2P trading platform to ensure the stable operation of the platform. - Monitor the transaction process, handle abnormal...

  • Sales Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia microLEAP P2P Financing Full time

    Wisma Pesaka Antah, No.6, Jalan 13/6, 46200, Petaling Jaya, Selangor, Malaysia Tel:Sales Manager, Selangor & KL - Job DescriptionAbout this Sales Manager, Selangor & KL Role:In this critical role, you will be responsible in driving growth by acquiring, growing, and retaining Investors (Lenders) and Issuers (MSME Borrowers) through effective promotion of...


  • Kuala Lumpur, Malaysia MEXC Full time

    Hello! MEXC is looking for an OTC Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company - Friendly team **Responsibilities**: -...

  • P2p Manager

    2 weeks ago


    Kuala Lumpur, Malaysia Danone Full time

    About the job The P2P Manager is accountable for set-up and ongoing management of his/her scope of services in the region, in line with service level agreements and quality standards defined by the global DBS P2P service line lead. He/she is accountable for proper execution of group financial policies for his/her scope. He/she delivers innovation and...

  • P2p Manager

    1 week ago


    Kuala Lumpur, Malaysia Danone Full time

    About the job The P2P Manager is accountable for set-up and ongoing management of his/her scope in servicing the **Greater China portfolio**, in line with service level agreements and quality standards defined by the global DBS P2P service line lead. He/she is accountable for proper execution of group financial policies for his/her scope. He/she delivers...


  • Kuala Lumpur, Malaysia MEXC Full time

    Hello! MEXC is looking for an OTC Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for! **Why us?** - Competitive salary + bonuses - Career advancement - Various benefits and support from the company - Friendly team **Responsibilities**: -...

  • P2p Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Danone Full time

    About the job The P2P Manager is accountable for set-up and ongoing management of his/her scope in servicing the Greater China portfolio, in line with service level agreements and quality standards defined by the global DBS P2P service line lead. He/she is accountable for proper execution of group financial policies for his/her scope. He/she delivers...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MEXC Full time

    Hello MEXC is looking for an OTC Customer Service Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking forWhy us? Competitive salary + bonuses Career advancement Various benefits and support from the company Friendly teamResponsibilities: Resolve customer issues and...

  • P2p Manager

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Danone Full time

    About the job The P2P Manager is accountable for set-up and ongoing management of his/her scope of services in the region, in line with service level agreements and quality standards defined by the global DBS P2P service line lead. He/she is accountable for proper execution of group financial policies for his/her scope. He/she delivers innovation and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Full time

    At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...


  • Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

  • P2p Junior Analyst

    4 weeks ago


    Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR A P2P JUNIOR ANALYST** **SENIORITY LEVEL**:Non - management **FUNCTION**: Source to Settle **SALARY...

  • P2p Junior Analyst

    2 weeks ago


    Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR A P2P JUNIOR ANALYST** **SENIORITY LEVEL**:Non - management **FUNCTION**: Source to Settle **SALARY...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Michael Page Full time

    About Our Client The P2P Regional Manager is responsible for operations and strategic direction for the Procure to Pay (P2P) function, which includes the Procurement team and the Payments & Expense team.The role ensures efficiency of P2P operations, with a focus on streamlining, simplifying, and leveraging technology for greatest utility across the entire...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    **Customer Service Specialist - Kuala Lumpur** **Job role**: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients and agents - The ability to manage a diverse range of tasks - A...