P2p Operation Specialist

5 months ago


Kuala Lumpur, Malaysia MEXC Full time

Hello MEXC is looking for an P2P Operation Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking for

**Responsibilities**:

- Handle disputes arising from P2P transactions on the platform and support users/clients with troubleshooting to resolve their issues.
- Constant monitoring of transactions, investigating and reporting suspicious activities
- Conduct market surveys and competitor reports to understand users’ needs and identify gaps in product improvements.
- Improve P2P functionality by collecting feedback from merchants & users.
- Leverage regional user data and insights to contribute to the team’s growth & ops strategies.
- Prepare reports regarding business development, including market comparison analysis, business opportunities, recommendations, etc.

**Requirements**:

- Bachelor degree or above
- At least two years of relevant experience in business development and marketing roles in the crypto industry
- Knowledge of blockchain, crypto, and P2P payments is a must
- Passionate, ownership, execution-oriented, independent, and natural team player
- Exceptional written and communication skills in English and Chinese

Pay: RM6,000.00 - RM15,000.00 per month

**Experience**:

- P2P Operation: 2 years (required)

**Language**:

- Chinese (required)


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