Customer service associate

**Role**:Associate/Senior Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Process**:Voice Key Skills: Customer Relations Customer Service Mandarin english Customer Management Must be fluent in speaking both Mandarin...

**Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from office Key Skills: Customer Relations Customer Service Mandarin english Customer Management Must be fluent in speaking both...

**What You Will Do**: - Be accountable for the achievement of sales, expense and customer visit frequency targets for assigned territory, as defined by regional plan. - Develop & enhance existing relationships with customers while working independently & maintaining own schedule. - Advise customers on quality assurance & conduct customer store visits to...

**The OPIS Customer Service mission is to provide great service for our customers and great experiences for our people.** Our team has the privilege of delivering impactful experiences by helping our customers access the trusted information and analysis for our industry-leading proprietary benchmark chemical, coal, carbon and petroleum services.You will...

Optimize customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Set-up service procedures, policies and standards. - Keep accurate records and document customer...

**Job ID** **22841** **Position Title** - JS Association Manager Infrastructure **Industry** - Call Center/BPO/Shared Service - Knowledge and experience of managing Cloud Infrastructure (Public and Hybrid Cloud) - Knowledge and experience of managing Operating system (VMWare, Linux and Windows) - Knowledge and experience to maintain existing scripting...

**Location**: - Taman Maluri - Taman Equine - Mid Valley - One Utama - Jalan Kapar - Metro Prima **Responsibilities**: - To Sell and cross-sell Personal Loan & Credit Card products - To create opportunities and strategy to develop new sales and consistently increase individual or team achievements. - Ensure high standard of customer service in line with...

Issue Resolution: Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experience. - Order Processing: Manage orders, returns, and exchanges efficiently and accurately, maintaining detailed records of transactions. - Product Knowledge: Develop a deep understanding of our products or services to...

**Date Posted**: 2024-03-25 **Country**: Malaysia **Location**: Hamilton Sundstrand Customer Support Centre (M) Sdn Bhd, No 9, Lengkuk Keluli 2, Bukit Rajah Industrial Estate, 41050 Klang, Selangor, Malaysia **Position Role Type**: Unspecified - Interface between customers and repair organization - Implement commercial policies and in so doing to ensure that...

RESPONSIBILITIES:CUSTOMER SERVICE Responsible for facilitating and building customer relationships through providing continuous highquality service and support. Maintain a basic working knowledge of sales policies, internal practices, and supply & demand requirement. Maintain positive workingrelationships with external customers and all interworking...

**CUSTOMER SERVICE ASSISTANT** (Non Executive) Salary Range: RM1,800 and above (depending on experience) Enjoy a 5-day week job and in PJ area **Responsibility** - To assist Customer Service Executive - To prepare Tenders and Quotations and follow up with customers and prospects. - To prepare all Sales Orders, Delivery Orders and Invoices to customers. -...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments,  feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Requirements Candidate must possess at least a...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments,  feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Requirements Candidate must possess at least a...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainer,** providing unrivalled support to clients within the dynamic transportation & logistics...

Provide courteous and efficient service to customers. - Greet customers and make them feel welcome - Make recommendations to customers - To achieve monthly personal sales target. - Restock items that are running low and maintain proper display appearances - Maintain a clean, organized, and comfortable boutique's environment - Answer customer enquiry,...

Provide courteous and efficient service to customers. - Greet customers and make them feel welcome - Make recommendations to customers - To achieve monthly personal sales target. - Restock items that are running low and maintain proper display appearances - Maintain a clean, organized, and comfortable boutique's environment - Answer customer enquiry,...

Responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services.With over 30 years of experience, Power...

Job Description Essential Duties and Responsibilities: The ability to work efficiently in a fast-paced, high-volume environment. Answer a high volume of inquiries and meet designated service level thresholds determined by the Company Provide information on our products and service; demonstrate our commitment to Customer Service. Maintain a high level of...

Job Description Essential Duties and Responsibilities: The ability to work efficiently in a fast-paced, high-volume environment. Answer a high volume of inquiries and meet designated service level thresholds determined by the Company Provide information on our products and service; demonstrate our commitment to Customer Service. Maintain a high level of...

Attend to customer phone enquiries and complaints, provide appropriate solutions and alternatives; follow up to ensure resolution - Maintain a positive, empathetic, and professional attitude to ensure customer satisfaction - Keep records of customer interactions, transactions, comments, and complaints **Requirements**: - Strong communication skills, with...