Compensation & Benefits Services (Specialist)

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background.  At BASF, careers develop from opportunities. 

Objectives of the Position

• Understand business needs and provide best suited support on Compensation and Benefits for specific assigned Country in the APAC region.
• Support respective countries assigned in the region by engaging with the stakeholders, from HRBPs to country C&B teams in Compensation & Benefits matters including data analysis and providing operational support.
• Support in identifying and implementing process improvements and best practices in the C&B space to ensure smooth implementation and engagement of best practice for respective countries.

Main Areas of Responsibilities and Key Activities

Operational Excellence

• Responsible in preparation of data and analysis required to support any Compensation & Benefits initiatives such as performance management, salary budgeting and merit increment cycle, annual benefit renewal program and market benchmarking exercise for countries in APAC region
• Supports in collating economic indicators, external market practices and data analysis patterns and translates into meaningful indicators for development of any C&B initiatives and proposals to maintain market competitiveness.
• Key person for job family matching and data submission for all Compensation & Benefits relevant market surveys (for eg: Mercer Remuneration Survey) with the guidance of the Expert.
• Responsible for renewal and implementation of Compensation & Benefits program such as insurance, Flexible Benefits and Employee Assistance Program by managing, coordinating and following up with vendors, which includes market competitiveness analysis and requirement setting.
• Manages and coordinates with vendors in the Compensation & Benefits are for insurance enquiries, market data purchase, employee assistance program vendors.
• Supports Country HR for in scope countries in developing communications for Employees and Manager for implementation of Compensation & Benefit programs.
• Supports Experts in Global Compensation & Benefits projects and activities by sharing current processes and studying the impact of new programs and processes to BASF HR systems
• Provide advise to Country HR based on existing guidelines, policies and practices BASF Corporate Rule Base, labor laws etc for reference
• Responsible for all recurring C&B operational activities such as insurance employee movement updates, year end benefits provisioning, processing of C&B vendor related payments, job evaluation request
• Supports and ensures any C&B tools and systems (for eg: SuccessFactors Compensation Planner, Gambit) implementation and takes into consideration the requirements and interactions with the Payroll & People Data team
• Provides support to country HR for utilization of C&B tools and systems (for eg: SuccessFactors Bonus and Compensation Planner, Gambit)
• Maintains and updates C&B related knowledge management documents and articles on all knowledge sharing platform for onboarding purpose and employee reference (for eg: HR4U)
• Preparation of salary proposals for permanent transfer, hiring cases and update of C&B tools (proposal templates etc) when required.
• Responsible for data maintenance in SAPHR or SuccessFactors for Compensation & Benefits information such as Regional Specialist Track or Global Expert Track status
• Reviews any compensation and performance data upload for salary reviews cycles

Service Engagement

• Daily monitoring of inquiry management for Compensation & Benefits enquiries to ensure high level of responsiveness on ticketing system.
• Provide Compensation & Benefits inquiry support to employees via HR4U / CRM
• Support the Analysts should there be an escalation of C&B matters that require clarification and further in- depth engagement.
• Stay updated with C&B practices and is able to refer Country HR and Regional HR Business Partners to readily available C&B policies and practices within BASF
• Play an active role in supporting the Expert in managing requests from Country HR and Regional HR Business Partner
• Guides local C&B experts in access management through Gambit

Team Collaboration

• Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process.
• Contribute positively to a knowledge sharing environment through generously provide guidance and sharing knowledge with others. Guides and trains junior team members. 

Job Requirements

Education

Relevant tertiary qualifications: Degree with HR focus as a bonus.

Working Experience

• With 4 years of related HR working experiences in strategic Compensation & Benefits and experience in operational C&B area as well.
• Experience in relevant country statutory preferred
• Working knowledge around Rewards programs and system.

Technical & Professional Knowledge

• Demonstrates a high level of proficiency in language and culture of the supported country/location.
• Have an acceptable understanding of HR principals and/or Employee Laws of the supported country/location.
• Strong processing skills and analytical abilities
• Service mindset with strong interpersonal and communications skills.
• Functional knowledge and skills in using Microsoft application i.e. Words, Excel, Power Point.

Objectives of the Position

• Understand business needs and provide best suited support on Compensation and Benefits for specific assigned Country in the APAC region.
• Support respective countries assigned in the region by engaging with the stakeholders, from HRBPs to country C&B teams in Compensation & Benefits matters including data analysis and providing operational support.
• Support in identifying and implementing process improvements and best practices in the C&B space to ensure smooth implementation and engagement of best practice for respective countries.

Main Areas of Responsibilities and Key Activities

Operational Excellence

• Responsible in preparation of data and analysis required to support any Compensation & Benefits initiatives such as performance management, salary budgeting and merit increment cycle, annual benefit renewal program and market benchmarking exercise for countries in APAC region
• Supports in collating economic indicators, external market practices and data analysis patterns and translates into meaningful indicators for development of any C&B initiatives and proposals to maintain market competitiveness.
• Key person for job family matching and data submission for all Compensation & Benefits relevant market surveys (for eg: Mercer Remuneration Survey) with the guidance of the Expert.
• Responsible for renewal and implementation of Compensation & Benefits program such as insurance, Flexible Benefits and Employee Assistance Program by managing, coordinating and following up with vendors, which includes market competitiveness analysis and requirement setting.
• Manages and coordinates with vendors in the Compensation & Benefits are for insurance enquiries, market data purchase, employee assistance program vendors.
• Supports Country HR for in scope countries in developing communications for Employees and Manager for implementation of Compensation & Benefit programs.
• Supports Experts in Global Compensation & Benefits projects and activities by sharing current processes and studying the impact of new programs and processes to BASF HR systems
• Provide advise to Country HR based on existing guidelines, policies and practices BASF Corporate Rule Base, labor laws etc for reference 
• Responsible for all recurring C&B operational activities such as insurance employee movement updates, year end benefits provisioning, processing of C&B vendor related payments, job evaluation request
• Supports and ensures any C&B tools and systems (for eg: SuccessFactors Compensation Planner, Gambit) implementation and takes into consideration the requirements and interactions with the Payroll & People Data team
• Provides support to country HR for utilization of C&B tools and systems (for eg: SuccessFactors Bonus and Compensation Planner, Gambit)
• Maintains and updates C&B related knowledge management documents and articles on all knowledge sharing platform for onboarding purpose and employee reference (for eg: HR4U)
• Preparation of salary proposals for permanent transfer, hiring cases and update of C&B tools (proposal templates etc) when required.
• Responsible for data maintenance in SAPHR or SuccessFactors for Compensation & Benefits information such as Regional Specialist Track or Global Expert Track status
• Reviews any compensation and performance data upload for salary reviews cycles
• Service Engagement
• Daily monitoring of inquiry management for Compensation & Benefits enquiries to ensure high level of responsiveness on ticketing system.
• Provide Compensation & Benefits inquiry support to employees via HR4U / CRM 
• Support the Analysts should there be an escalation of C&B matters that require clarification and further in- depth engagement.
• Stay updated with C&B practices and is able to refer Country HR and Regional HR Business Partners to readily available C&B policies and practices within BASF
• Play an active role in supporting the Expert in managing requests from Country HR and Regional HR Business Partner
• Guides local C&B experts in access management through Gambit

Team Collaboration

• Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process.
• Contribute positively to a knowledge sharing environment through generously provide guidance and sharing knowledge with others. Guides and trains junior team members.  

Job Requirements

 
Education
Relevant tertiary qualifications: Degree with HR focus as a bonus.

Working Experience

• With 4 years of related HR working experiences in strategic Compensation & Benefits and experience in operational C&B area as well.
• Experience in relevant country statutory preferred
• Working knowledge around Rewards programs and system.
• Technical & Professional Knowledge
• Demonstrates a high level of proficiency in language and culture of the supported country/location.
• Have an acceptable understanding of HR principals and/or Employee Laws of the supported country/location.
• Strong processing skills and analytical abilities 
• Service mindset with strong interpersonal and communications skills.
• Functional knowledge and skills in using Microsoft application i.e. Words, Excel, Power Point.