Customer Service Executive #FreshThisWeek
2 months ago
Customer Service ExecutiveJob Responsibilities:Handle customer inquiries and support through email and live chat.Type and communicate in multiple languages (English and Mandarin preferred).Possess strong communication skills and fast typing speed.Follow up with customers to ensure overall satisfaction.Respond promptly to customer inquiries and resolve issues.Communicate effectively with customers to address daily challenges.Exhibit strong communication and coordination skills to manage urgent cases.Requirements:Availability for night shifts.Prior experience in customer service.Proficient in management methods and techniques.Proficiency in Mandarin & English is preferred due to the requirement to interact with Mandarin-speaking clients.Ability to understand the latest technology trends and applications in the industry.Strategic thinking and leadership abilities.Skilled in solving complex problems and handling multiple tasks simultaneously.Basic understanding of customer service principles.Minimum of a bachelor’s degree or equivalent.Proficient in office software, including Excel, Microsoft Office Suite, and Google Docs.Benefits:Basic salary: RM2800 - RM3000Monthly Attendance AwardMonthly team activitiesCompany annual travelAnnual company dinnerAnnual bonusAnnual salary increaseEPF, SOCSO, and EIS contributionsMonthly team lunch客户服务专员工作职责:通过电子邮件和实时聊天工具处理客户咨询和支持。能够使用多种语言进行打字和沟通(优先考虑英文和中文)。具备良好的沟通技能和快速的打字速度。定期跟进客户,确保整体满意度。及时响应客户咨询并解决问题。有效沟通以处理日常挑战。具备良好的沟通和协调能力,能够处理紧急情况。能力要求:能够适应夜班。具备客户服务经验。精通管理方法和技术。精通中文和英文(优先考虑中文沟通能力的候选人,因为需服务中文客户)。了解行业最新的技术趋势和应用。具备战略思考和领导能力。能解决复杂问题并同时处理多项任务。对客户服务有基本认识。必须至少拥有本科学士学位或同等学历。熟练使用办公软件,如Excel、Microsoft Office Suite和Google Docs。工作福利:基本工资:RM2800 - RM3000月度出勤奖每月团队活动公司年度旅行年度公司晚宴年终奖金年度薪资调整包括EPF、SOCSO和EIS每月团队午餐
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Customer Service #FreshThisWeek
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Customer Service #FreshThisWeek
2 weeks ago
Malaysia RIYADH RESOURCES SDN BHD Full timeJob Description Job Scope: Strong communication skills Customer Service Skills Problem solving ability Assist with placement of orders, refunds, or exchanges Handle customer concerns, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Able to communicate concisely our company policies to customersMonitor...
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customer service representative #freshthisweek
2 months ago
Malaysia ANNEXPRO Full timeThe primary role of the Customer Service Representative is to engage with customers to address their concerns, answer their questions, and assist with their needs. This includes responding to customer messages and emails promptly, ensuring all inquiries and issues are handled efficiently and effectively.
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Malaysia Fabs Health Sdn Bhd Full timeThis job is a Customer Service Executive role. Coordinating marketing activities, handling customer inquiries, and improving processes. You might like this job because it involves working with customers and enhancing the company's marketing efforts. RM 2200 - RM 2800 Bukit Bintang Full-Time Job Description Co-ordinating all marketing activities...
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Malaysia Lyreco Switzerland AG Full timeCustomer Service Executive Apply locations: Johor Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: JR To deliver a high level of professional communication with customers according to Company guidelines. Assist customers in their inquiries by providing professional knowledge and service to achieve specified productivity and quality...
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Customer Service Executive
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Sales Executive #FreshThisWeek
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Malaysia Averton (South) Sdn. Bhd Full timeEstablished in 2017, Averton Sdn Bhd has become a prominent name in the flooring and wall covering industry. We specialize in providing high-quality flooring and wall covering solutions tailored to meet our clients' needs.Job Responsibilities:Identify and pursue new business opportunities by scheduling appointments with interior designers, architects,...
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Sales Executive #FreshThisWeek
1 month ago
Malaysia Dentacare Sdn Bhd Full timeIn line with our business expansion, we are looking for an enthusiastic Product Sales Executive with a “CAN DO” attitude to join our team. As a successful candidate, you will be responsible for promoting and selling our dental products and medical devices to dental professionals, within an assigned territory, as well as building and maintaining strong...