Head of Pre-Sales

1 month ago

Malaysia Michael Page Full time

Kuala Lumpur Permanent MYR20,000 - MYR25,000 per month (MYR240,000 - MYR300,000 per year)

  • Regional exposure for an international MNC
  • Opportunity to be part of a high growth environment
About Our Client

Our client is a global provider of compliance and payment solutions for the financial services sector. Their experience and expertise help ensure trust at 800 financial institutions across the world, including 11 of the top 50 banks. For more than 35 years, they have worked to keep the world safe and secure from financial crime. They do it by helping our partners manage risk through screening, monitoring, analysis, and reporting, plus state-of-the-art consultancy and customer support.

As specialists in end-to-end payment systems, they can turn payment challenges into opportunities, helping financial Institutions operate more efficiently and cost-effectively. That includes more than 270 corporate and financial institutions that rely on them for outsourced SWIFT connectivity and compliance software solutions.

Job Description
  • Provide technical pre-sales assistance/consultancy to the sales team
  • Assist the sales team for pre-sales demonstrations/presentations to customers.
  • Present technical information to technical and managerial audiences of different levels.
  • Support the design and development of sales demonstrations/presentations.
  • Assist the sales team for formulating technical responses to requests for information and requests for proposals.
  • Participate in requirements definition meetings with, customers and product management and work towards the most optimal functional solution.
  • Assist sales to identify customers' requirements, features, and functionalities that are already addressed by company's solutions and demonstrate them to clients.
  • Assist sales to identify customers' additional requirements, features, and functionalities that might require customization.
  • Translate additional requirements into functional design and specifications.
  • Gather and sign-off client technical statement of requirements (scope of work).
  • Apply technical analysis in order to create solutions based on the business needs of customers.
  • Communicate solutions architecture to customers, third parties and project teams.
  • Handover solutions to project teams for execution and provide support to ensure successful implementation of proposed solutions.
  • Follow market trends (from customers, competitors, or regulatory bodies) and translate them into product feature requirements.
  • Maintains the security of the information, devices and systems that Eastnets, and its personnel, customers and partners use.
  • Protects Eastnets business information and any customer, supplier or partner information within its custody by safeguarding its confidentiality, integrity and availability.
  • Adheres to and complying with Eastnets internal security policies, Code of Ethics, Non-Disclosure Policy, Non-Compete Policy, Email Policy, Proprietary Rights Acknowledgement, Background check Policy, and all other internal policies and employee handbook.
  • Participate in company's wide initiatives.
The Successful Applicant
  • Education in IT, computer science, Computer engineering or any related field
  • 3 to 5 years of experience as minimum; technical background, preferably worked as a technical support or/ and implementation engineer or/ and technical consultant before.
  • Professional experience with financial institutions, financial applications industry; with IT/consulting companies dealing with financial institutions.
  • Compliance, AML, Risk Management and SWIFT knowledge is a major plus.
  • Experience in sales & presales functions is a plus.
  • Strong interpersonal, presentation and communication skills.
What's on Offer
  • Opportunity to be part of a global leading Fintech organization

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know .

MYR40,000 - MYR55,000 per month (MYR480,000 - MYR660,000 per year)

MYR8,000 - MYR10,000 per month (MYR96,000 - MYR120,000 per year)

MYR11,000 - MYR12,000 per month (MYR132,000 - MYR144,000 per year)

MYR12,000 - MYR15,000 per month (MYR144,000 - MYR180,000 per year)

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