Customer Service Executive

As a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services.Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timely manner.Resolving customer complaints and issues effectively, aiming for...

Job Title: Customer Service ExecutiveWorking Hours: 11am – 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in Malaysia with a total headcount of around 15 paxSalary Range: RM3000 – RM4000Job Description:Provide good customer service...

**Job Summary and Key Objectives** **Working closely with next line of reporting to**: - Market the company and its products. - Secure orders. - To ensure all customer order received, verified, processed, acknowledged, confirmed and despatched in a correct and timely manner. - Provide technical support to customers. - Provide good customer service and...

JOB VACANCY (Immediate)Customer Service Executive for E-commerce Company in CyberjayaSalary: RM 4500Job description:· Liaise with various vendors from China· Prepare Purchase Orders to vendors· Check and verify vendor invoices and make payment to vendors· Prepare invoices for clients· Handle office administration matters· Undertake any or all other...

Answer customer calls and handle customer inquiries and complaints through various channels such as phone calls and emails, providing timely responses and professional solutions.Assist customers in processing and tracking orders, ensuring accurate and timely order information and providing customers with order status and shipping information.Track customer...

The PositionThe Executive – Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.The position will require you to support the contact centre in spoken and written English and Bahasa Malaysia as well as English, Bahasa Malaysia and Mandarin.The...

Respond to customer inquiries via email, live chat, and other social media platforms in a timely, professional, and courteous manner.Resolve customer issues and complaints, escalating when necessary to ensure complete customer satisfaction.Maintain a thorough knowledge of the Company's products, services, and policies to effectively address customer...

*JAWATAN* : (Astro)Customer Service Executives (KL)Sila Whatsapp di Gaji Basic + Commision sehingga RM 4000SYARAT-SYARAT KELAYAKAN :- Warganegara Malaysia- Minima SPM #Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika tidak ada salah satu...

Executive recruitment company Monroe Consulting Group Malaysia is currently recruiting for a vibrant customer service advisor (KOREAN SPEAKER) to represent an IT Consulting and Services industry. This role involves offering customer service assistance and resolving routine issues related to the client's products or services in the Korean language (READ,...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Your roleCustomer service specialists provide prompt, professional, and accurate responses to telephone inquiries from our customers. They build positive business relationships with all customers by listening, interpreting, and responding on a timely basis.Your TaskOur customer service specialists have several responsibilities:1. Research and respond to...

Executive recruitment company Monroe Consulting Group Malaysia is currently recruiting for a vibrant customer service advisor (KOREAN SPEAKER) to represent an IT Consulting and Services industry. This role involves offering customer service assistance and resolving routine issues related to the client's products or services in the Korean language (READ,...

Answer customer calls and handle customer inquiries and complaints through various channels such as phone calls and emails, providing timely responses and professional solutions.Assist customers in processing and tracking orders, ensuring accurate and timely order information and providing customers with order status and shipping information.Track customer...

Executive recruitment company Monroe Consulting Group Malaysia is currently recruiting for a vibrant customer service advisor (JAPANESE SPEAKER) to represent an IT Consulting and Services industry. This role involves offering customer service assistance and resolving routine issues related to the client's products or services in the Japanese language (READ,...

Executive recruitment company Monroe Consulting Group Malaysia is currently recruiting for a vibrant customer service advisor (JAPANESE SPEAKER) to represent an IT Consulting and Services industry. This role involves offering customer service assistance and resolving routine issues related to the client's products or services in the Japanese language (READ,...

RESPONSIBILITIESActively identify new sources of potential members by handling call, inquire, feedback from guests professionally.Providing quality experiences and service by proactively giving tours, product presentations, selling training sessions, and completed all members contracts accordingly.Plan and execute sales campaign to achieve and surpass...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's productsExceeding customer expectation in terms of customer service & accurate information.Working in a team to achieve the required KPI elements and SLA. Working hours: 24*7 (Compulsory working on Public...

Engagement with clients.Preparation of service-related documents.Follow up on customer service progress and payment collections.Issuance of tax invoice to clients.Resolve customer's enquiries efficiently and escalate problems promptly.Other customer service-related activities. Diploma/Degree in Business Management/Business Studies or any other...

Engagement with clients.Preparation of service-related documents.Follow up on customer service progress and payment collections.Issuance of tax invoice to clients.Resolve customer’s enquiries efficiently and escalate problems promptly.Other customer service-related activities. Diploma/Degree in Business Management/Business Studies or any other...

Product training & Script will be provided.Records customer inquiries.Deal directly with customers by telephone.respond promptly to customer inquiries.Make Outbound calls to new customers.Obtain and evaluate all relevant information to handle service inquiries.Provide potential leads and laptop. Good communication skills in English, Bahasa, Mandarin.Have...