Current jobs related to Client Servicing Executive - Malaysia - MediaPlus Digital Pte Ltd

  • Client Servicing Executive

    6 months ago

    Malaysia Innity Full time

    Overall Job Function Passionation is an Influencer Marketing Platform & Marketplace providing focused SME/MNC advertising services in Malaysia and APAC. You will be responsible for the day-to-day operations and execution of key campaigns and projects. Qualified individuals should be highly driven, and aggressive to thrive in a fast-paced and dynamic working...

  • Client Services Manager

    5 months ago

    Malaysia CARMA International Full time

    **Employment Type**: Full Time **Industry**: Media Analytics **Location**: Kuala Lumpur, Malaysia **Date Posted**: July 7, 2022 CARMA is a global provider of integrated media intelligence solutions. We deliver what matters using an unrivalled mix of cutting-edge technologies and experienced media measurement and analysis experts. With 19 international...

  • Client Services Manager, Pb

    7 months ago

    Malaysia CIMB Group Full time

    **Key Responsibilities** - Assist Private Bankers on daily administrative and operational tasks and attend to clients’ instructions precisely and in a timely manner. - Assist Private Bankers in managing and reviewing their client bases to ensure optimal productivity and compliance. - Identify and act on any potential cross-selling opportunities. - Liaise...

  • Freelance Client Service Manager

    5 months ago

    Malaysia Klick Health Full time

    **About Klick Health** As a Client Success Manager, you’ll join a dynamic team of client services experts to bridge the gap between our valued clients and our internal teams. Your role will involve forging strong client relationships, understanding their unique marketing needs, ensuring precise project execution, and meeting tight deadlines, while...

  • Client Servicing

    5 months ago

    Malaysia Rhad Pte Ltd Full time

    Job description **Responsibilities**: 1. Ensuring existing clients are satisfied through after-sales care, gaining testimonials or feedback 2. Ensuring the renewals contracts are sent in timely manner, and ensure payment were made before the subscription ends 3. Approaching existing clients for referrals 4. Acting as a point of contact for complaints and...

  • Sales and Service Client Services, Officer

    5 months ago

    Malaysia State Street Full time

    Who we are looking for Why this role is important to us The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete...

  • Client Support Executive

    3 weeks ago

    Malaysia Agile Matrix Solutions Full time

    Seeking a Client Support Executive to provide top-notch customer service and resolve issues efficiently in a fast-paced trading environment. The ideal candidate will be a motivated team player with excellent communication skills, able to understand instructions, troubleshoot problems, and work independently. They will provide direct support to clients...

  • Client Support Executive

    1 month ago

    Malaysia Agile Matrix Solutions Full time

    Job Description The Client Support Executive will provide immediate support to traders, back office personnel, support staff, and IT teams to ensure the highest level of customer satisfaction and smooth trading operations. This role requires a motivated team player who can understand instructions, efficiently rectify and solve problems, and work...

  • Head of Product

    3 weeks ago

    Malaysia Page Executive Full time

    High-level product management role driving innovation and growth in a dynamic industry. Manage cross-functional teams, collaborate with sales and marketing, and oversee product launch strategies. Track product performance, customer feedback, and budget, while setting performance metrics and ensuring compliance. Partner with Senior Leadership to...

  • Head of Product

    3 weeks ago

    Malaysia Page Executive Full time

    Highly visible role with autonomy to drive changeWorking with a team of professionals leading the industry  About Our Client The role involves managing cross-functional teams and collaborating with sales and marketing on product launch strategies. Responsibilities include tracking product performance and customer feedback, budgeting, resource allocation,...

  • Client Support Executive

    3 weeks ago

    Malaysia Agile Matrix Solutions Full time

    We seek a motivated Customer Support Executive to provide timely support to traders, back office personnel, support staff, and IT teams to ensure seamless customer satisfaction and trading operations. Key responsibilities include customer support, issue resolution, cross-department interaction, and communication proficiency. The ideal candidate possesses...

  • Country Manager_Risk Management Technology Solutions Provider

    2 weeks ago

    Malaysia Page Executive Full time

    About Our Client Our client, a prominent intelligent risk management service provider based in Hangzhou, Zhejiang, China, is looking for a skilled and dynamic Country Manager to oversee operations in Malaysia. The role involves managing regional sales KPIs and leading sales for the company's technology solutions and SaaS offerings. Specializing in risk...

  • Executive/Senior Executive

    3 weeks ago

    Malaysia BDO Full time

    Executive/Senior Executive – Business Services and Outsourcing This job is for an Executive/Senior Executive in Business Services & Outsourcing in Kuala Lumpur, providing full accounting and back-office support to clients. You might like this job because it offers a supportive work culture and opportunities for personal and professional growth. Job Type:...

  • Executive Customer Service

    2 months ago

    Malaysia Scicom (MSC) Berhad Full time

    SHAREJob DescriptionThe Responsibilities of the Role:To provide assistance and resolve telephone enquiries, problems or complaints from customers relating to a range of specified client products or services.To work as part of a team of Customer Service Executives and Assistant Manager.Using appropriate listening and troubleshooting skills to gather the...

  • Country Manager_Risk Management Technology Solutions Provider

    2 weeks ago

    Malaysia Page Executive Full time

    About the RoleSkilled Country Manager sought to oversee Malaysia operations for intelligent risk management service provider. Responsibilities include managing regional sales KPIs, leading sales for tech solutions and SaaS, and driving market expansion.Key ResponsibilitiesOversee regional sales, cost, and margin KPIs.Lead sales for all products, including...

  • Service Executive, Health

    3 weeks ago

    Malaysia Aon Corporation Full time

    We are seeking a Service Executive, Health to support the Service Delivery Leader in completing tasks and deliverables across multiple countries in Asia. Aon is a global professional services firm that helps organizations make better decisions and protect and enrich the lives of people around the world. The Service Executive, Health will be responsible...

  • Executive/Senior Executive

    3 weeks ago

    Malaysia BDO Full time

    Executive/Senior Executive – Business Services and Outsourcing This role involves providing full accounting and back-office support to clients in Kuala Lumpur, with opportunities for personal and professional growth in a supportive work culture. About the Job We are seeking an experienced Executive/Senior Executive to join our Business Services &...

  • Client Service Coordinator

    7 months ago

    Malaysia Standard Food Solutions Sdn Bhd Full time

    **Responsibilities**: - Process sales order upon receiving purchase order from customers using company system with accuracy and timeliness. - Communicate with customers with the latest information related to pricing, products and delivery progress. - Coordinate with warehouse and logistics department to monitor timely arrangement of product delivery. -...

  • Associate Director, Tb

    5 months ago

    Malaysia CIMB Group Full time

    Key Responsibilities "live" operation, working closely with Sales, Product Management, Client Service, IT and Operations partners to enable Business Strategy and facilitate revenue growth Expected to partner and support GTB Sales to structure accounts and solutions for clients that meet client’s business requirements Participate in client management and...

  • Client Success Manager

    5 months ago

    Malaysia DHL Full time

    About us At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world. Under...

Client Servicing Executive

2 months ago

Malaysia MediaPlus Digital Pte Ltd Full time

Job Highlights

  • Career Exposure and Learning Opportunities
  • Professional Development
  • Fun and Collaborative Working Culture

Role & Responsibilities:

  • Identify opportunities to market the agency's services to existing and new clients, and monitor and develop new services for the agency.
  • Deliver service-level agreement commitments on availability, reliability, and client response turnaround time.
  • Maintain good relationships with clients to retain and protect our customer base against attrition.
  • Keep clients updated on the progress of each project or campaign while responding to their concerns and feedback promptly.
  • Assist the team in business support and coordinating day-to-day account activities.
  • Support sales and marketing by providing relevant information, including customer feedback and sales leads.
  • Develop presentations, proposals, and reports for clients.
  • Brief and collaborate with the respective teams to gather data on campaigns to evaluate performance and recommend ways to improve campaign performance.
  • Be knowledgeable of company capabilities and products and services, and be up-to-date on digital marketing solutions to effectively communicate all offerings to clients.
  • Proactively provide the Account Servicing Manager with regular updates on account activities, including status and call reports.
  • Management of project timelines and expectations while building strong relationships in the process to achieve customer satisfaction.
  • Ensure actions and key deliverables are being met and kept within the defined scope, along with all internal and external team members.
  • Be the main communicator between in-house designers and clients by providing an accurate translation of the web features and design requirements.

Requirements:

  • Degree or diploma in Digital Marketing or a similar subject.
  • 2 to 3 years of experience in advertising, digital, social, and client-facing activities in an agency environment.
  • Experience in project management and the ability to communicate expectations firmly.
  • Passionate about digital marketing, understanding trends, digital strategies, and metrics.
  • Ability to tell stories with data.
  • Ability to adapt to a fast-paced environment.
  • Ability to multi-task and handle numerous projects simultaneously.
  • Highly organized, with a keen sense of attention to detail.
  • Ability to perform under stress to meet deadlines while maintaining a high output standard.

Benefits and Remunerations:

  • Salary range: RM2,600.00 to RM3,300.00 per month
  • Commissions and incentives are available for this role
  • Annual Salary Review
  • Performance Bonus
  • Unrecorded medical leave
  • Alternative work-from-home schedule
  • Healthcare Benefits
  • Transport Claim
  • Meal Claim
  • Birthday Voucher

We regret to inform that only the successful candidate will be notified.

#J-18808-Ljbffr