Meeting Services Support Specialist

Found in: beBee S MY - 1 month ago

Petaling Jaya, Malaysia MSD Full time

Job Description

  • Based in Malaysia, named one of the Best Companies to Work for in 2019 by HR Asia

  • Join the premier biopharmaceutical company that has been in the business for more than 25 years and in AP for over 60 years.

Our company’s Business Service Centers (BSCs) are located across three regions (Americas, Europe, and Asia) and are responsible for the timely and efficient delivery of standardized, global financial processes. The BSCs will be responsible for the execution and delivery of a broad range of financial services and processes across our company’s business divisions and markets.

The Meeting Services Support Specialist is responsible for supporting the global meeting and congress process including meeting compliance review, payments, and reconciliations. The Meeting Services Support Specialist performs controls that are in line with all company’s policies and guidelines related to meetings and congresses.

Primary Responsibilities

  • Support operational execution for global meeting and congress financial process from agreements preparation & compliance review to payment to reconciliation, in given scope of countries.

  • Support the global meeting and congress financial process from payment to reconciliation.

  • Prepare agreements for Healthcare Professionals and Organizations prior to the event based on available templates.

  • Ensure that all payments, reconciliation files and journals are processed in a timely manner and according to our company’s financial processes, when required.

  • Work closely with Travel, Meetings, Card & Fleet (TMC&F) Regional leads and Process Excellence, local business, finance partners and other stakeholders in support of the global meeting and congress financial process

  • Work closely with the Meeting Planning Agency (MPA) to facilitate payments for congresses and meetings.

  • Maintain and continuously update process documentation (Standard Operating Procedures); understand global congress related SOPs and relevant policies.

  • Champion new procedures and re-engineer processes to support and drive continuous improvement and ensure processes meet business objectives as efficiently as possible; stabilize new incoming scope of work during Hypercare period.

  • Handle inquiries as needed & resolve operational issues on timely and satisfactory manner.

  • Demonstrate professionalism, meticulousness and attention to detail in dealing with colleagues, internal clients and suppliers.

  • Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested.

Education Minimum Requirement:

  • Bachelor’s Degree in Business Administration, Science, Economy, Accounting, Finance, or any other related disciplines.

Required Experience and Skills:

  • Minimum 3 years of work experience in basic accounting, accounts payable, finance, business administration

  • Language Requirement: Effective communication (internal & externally) skills both written and spoken in English AND Japanese.

  • Other language e.g., Mandarin will be added advantages.

  • Advanced MS Office (Excel, Power Apps, Power BI, PowerPoint, SharePoint)

  • Advantages with skills e.g., Lean Six Sigma, Marco, Power BI, Automation UI path.

  • Understanding of financial risk, internal controls, SOX regulations, as well as operational and financial business processes.

  • Ability to work independently and collaboratively within a geographically disbursed team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.

  • Meticulous & process improvement orientation

  • Ability to work both independently and collaboratively within a geographically disbursed environment.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Secondary Language(s) Job Description:

Education Minimum Requirement:

  • Bachelor’s degree in Business Administration, Science, Economy, Accounting, Finance, or any other related disciplines.

Required Experience and Skills:

  • Minimum 3 years of work experience in basic accounting, accounts payable, finance, business administration
  • Language Requirement: Effective communication (internal & externally) skills both written and spoken in English AND Japanese.
  • Other language e.g., Mandarin will be added advantages.
  • Advanced MS Office (Excel, Power Apps, Power BI, PowerPoint, SharePoint)
  • Advantages with skills e.g., Lean Six Sigma, Marco, Power BI, Automation UI path.
  • Understanding of financial risk, internal controls, SOX regulations, as well as operational and financial business processes.
  • Ability to work independently and collaboratively within a geographically disbursed team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
  • Meticulous & process improvement orientation
  • Ability to work both independently and collaboratively within a geographically disbursed environment.

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):


Requisition ID:R254495

  • Technical Service Specialist

    1 day ago

    Petaling Jaya, Malaysia Agensi Pekerjaan GMP (M) Sdn Bhd Full time

    **RESPONSIBILITIES: - ** - Actively encourage, support, and manage distributors' Kohler Technical Specialists (KTS) in providing after-sales service for Kohler products. - Provide technical advice on installation, operation, maintenance, and troubleshooting for Kohler products to consumers, developers, distributors, and Kohler China associates. - Inspect...

  • Technical Support Specialist

    2 days ago

    Petaling Jaya, Malaysia PRISM+ Full time

    **Responsibilities of Technical Support Specialist but are not limited to**: - Managing the installation and configuration of electronic displays (monitors and TVs) and PC hardware, as well as the installation of electronic display software and drivers. - Maintaining and repairing IT equipment and peripheral devices. - Be on-site to conduct diagnosis on...

  • Internship - Service Support

    Found in: Talent MY C2 - 2 weeks ago

    Petaling Jaya, Malaysia Roche Full time

    The Position The Service Specialists in the 1SS also add information to the knowledge base known errors, workarounds), identifies issues, reports exceptions and possiible enhancements to service support processes and raises to Support Group Manager. They also constantly exchange with the product teams, to understand new technical capabilities, address...

  • Technical Service Specialist

    Found in: beBee S MY - 3 weeks ago

    Petaling Jaya, Malaysia Abbott Laboratories Full time

    MAIN PURPOSE OF ROLEPartnering with the sales team provides opportunities to maximize service upgrade opportunities. Effective time management by the incumbent helps minimize potential customer downtime increasing customer satisfaction with our solution. Also, the cost of service management including spare part inventory management and resolution through...

  • Application Support Specialist

    Found in: Talent MY C2 - 2 weeks ago

    Petaling Jaya, Malaysia Agensi Pekerjaan BTC Sdn Bhd Full time

    Open Position: Application Support Specialist (Reputable Company) A reputable Company in Malaysia is hiring for Application Support Specialist to join the team and be based in the Selangor office. Key responsibilities include:Having more than 3 years working experience and above working as Application Support Specialist/Software DeveloperGood experience in...

  • On-Site Machining Specialist

    Found in: Talent MY C2 - 2 weeks ago

    Petaling Jaya, Malaysia Siemens Energy Full time

    On-Site Machining Specialist About the Role Location Malaysia Selangor Petaling Jaya Company Siemens Energy Sdn. Bhd. Organization Gas Services Business Unit Service Asia Pacific Full / Part time Full-time Experience Level Mid-level Professional A Snapshot of Your Day The On-Site Machining Specialist (OSM)’s Day starts either in an...

  • IT Desktop Support Specialist

    Found in: Talent MY C2 - 2 weeks ago

    Petaling Jaya, Malaysia MVC Resources Full time

    Job Summary: Provide PC network and technical support to all internal and external clientsKey Responsibilities and Deliverables: Provision of User SupportReceive and log all requests and incidents.Manage all e-mails, response times, and resolution times according to service level agreements (SLA)Aid and troubleshoot problems according to service level...

  • IT Desktop Support Specialist

    Found in: Talent MY C2 - 2 weeks ago

    Petaling Jaya, Malaysia MVC Resources Full time

    Job DescriptionJob Summary: Provide PC network and technical support to all internal and external clientsKey Responsibilities and Deliverables: Provision of User SupportReceive and log all requests and incidents.Manage all e-mails, response times, and resolution times according to service level agreements (SLA)Aid and troubleshoot problems according to...

  • Application Support Specialist

    Found in: Talent MY C2 - 2 weeks ago

    Petaling Jaya, Malaysia Agensi Pekerjaan BTC Sdn Bhd Full time

    Job DescriptionOpen Position: Application Support Specialist (Reputable Company) A reputable Company in Malaysia is hiring for Application Support Specialist to join the team and be based in the Selangor office. Key responsibilities include:Having more than 3 years working experience and above working as Application Support Specialist/Software...

  • Logistics Specialist

    Found in: beBee S MY - 4 weeks ago

    Petaling Jaya, Malaysia Schlumberger Full time

    Logistics Specialist Petaling Jaya - Malaysia About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni,...

  • Customer Service Specialist

    1 day ago

    Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Position: Customer Service Specialist (Japanese/ Vietnamese/Tagalog)** **Tenure: 1 Year contract/ Renewable Basis** **Salary: RM 4500 to RM 5000** **Working Location: Petaling Jaya** **Working Hour/days: Rotational Shift** **Responsibilities**: - Act as point of contact provide consultative support on agencies and advertisers accounts. - Drive...

  • Desktop Support Officer

    4 days ago

    Petaling Jaya, Malaysia Axiom Technologies Full time

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...

  • Beverage Solutions Specialist

    1 day ago

    Petaling Jaya, Malaysia Nestle Operational Services Worldwide SA Full time

    Location: Petaling Jaya, Malaysia Company: Nestlé Malaysia (Nestle Professional) Full-time bachelor’s degree 3+ years of experience **Position Summary** You will also be supporting the trade in customer engagements and join in the field for Demo's and discussion. Main role would also be menu development for Key customers. In addition, you would need to...

  • Junior Product Specialist

    2 days ago

    Petaling Jaya, Malaysia Ubiq Global Solutions Sdn Bhd Full time

    We are a software company for hotel solutions reaching out for an enthusiastic, driven product specialist to join our fantastic Qikinn team. **Product Specialist Responsibilities**: - Answer product questions courteously and promptly. - Work closely with business and development teams for effective strategies and help plan and execute new product releases...

  • Logistics Specialist

    Found in: beBee S MY - 4 weeks ago

    Petaling Jaya, Selangor, Malaysia SLB Full time

    About us We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other...

  • Customer Service Executive

    1 day ago

    Petaling Jaya, Malaysia Brandt International Sdn Bhd Full time

    **Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

  • Euc Technical Specialist

    2 days ago

    Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    **Technical Specialist - EUC** **Reporting To : Head of EUC Service Delivery** **Office Location: Dataran Hamodal, PJ (mínimal travelling within Klang Valley is required)** **Salary Range: RM4.5k - RM6k** **Race: Open** **Role & Responsibilities**: - Subject Matter Expert on focus product, build of customer SOE. - Provide pre-sales technical support...

  • Specialist - Trial Capabilities

    3 days ago

    Petaling Jaya, Malaysia Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Food Service Assistant

    4 days ago

    Petaling Jaya, Malaysia KPJ Damansara Specialist Hospital Full time

    Responsibilities 1. To deliver patient meals and mid-meal snacks from Dietary Services and serve to patient’s bedside. 2. To collect soiled trays from patients upon completion of meals. 3. To assist in setting up of in-house catering items and deliver to designated venue as assigned. Provide waitressing service if requested. 4. To clean working areas...

  • Support Centre Specialist

    4 days ago

    Petaling Jaya, Malaysia Revenue Monster Sdn Bhd Full time

    Take customer calls and provide accurate, satisfactory answers to their queries and concerns. - Identifying customers’ needs, clarifying information, researching every issue and providing solutions. - Escalate incidents involving dissatisfied customers, offering patient assistance and support. - Guide Merchant through troubleshooting, navigating the...