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Client relations specialist

4 months ago


Johor, Malaysia Petronas Full time

Job Description: Petronas is seeking a dedicated and passionate Client Relations Specialist to join our team in Johor Bahru, Malaysia. This part-time position at the Associate Level requires a minimum of 4 years of experience in client relations or a related field.Responsibilities:- Build and maintain relationships with clients through regular communication and meetings- Identify client needs and provide solutions to meet those needs- Develop and implement client retention strategies to ensure long-term satisfaction- Coordinate with internal teams to deliver exceptional service to clients- Prepare presentations and proposals for potential clients- Analyze client feedback and make recommendations for improvement- Keep abreast of industry trends and competitor activities- Assist in planning and executing client events and initiativesRequirements:- Bachelor's degree in Business Administration or related field- Proven experience in client relations, customer service, or sales- Excellent communication and interpersonal skills- Strong presentation and planning skills- Ability to work independently and as part of a team- Proficiency in Microsoft Office Suite- Ability to travel as neededBenefits:- Parental leave- Profit sharing- Relocation allowanceWorking Environment: At Petronas, we encourage a spirit of exploration and taking calculated risks for growth. Our team values collaboration, innovation, and continuous learning to drive success in the industry.Deadline to Apply: June 12, 2024Equal Opportunity Statement: Petronas is an equal opportunity employer and encourages individuals from diverse backgrounds to apply for our open positions. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. How to apply: Apply on Grab Jobs and you will be notified if shortlisted for the job.