![Axiom Technologies](https://media.trabajo.org/img/noimg.jpg)
Service desk analyst(full- time)- penang, malaysia
1 month ago
Strive for a high level of first-contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and workload to meet predetermined service levels. Maintain data accuracy in our contact management system. Assign incidents and requests to the correct support group. Act as a single point of contact on incidents and problems logged. Perform appropriate diagnostics to initiate the problem management workflow process. Provide clients with a reference number for their incident/request. Understand various sources that interface with the Service Desk. Support multiple clients through customer service professionalism and insight. Become multi-skilled as workload changes occur within the Service Centre. Champion, implement or support change. Identify process efficiencies within the Service Centre and take corrective action to implement change. Discover and document processes and procedures which need to be published to the team or on the Knowledgebase. Ability to comprehend and uphold Policies and Procedures (including time reporting, attendance, etc)
-
Vendor Master Data Analyst
3 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 08 **The Role**: Vendor Master Data Analyst (Global Sourcing & Procurement) **The Impact**: The role of Vendor Master Data Analyst is critical to the efficient and effective operation of Vendor Master Data team that relies on accurate and timely vendor information. In addition to that, Vendor Master...
-
Customer Service Officer
3 weeks ago
Pulau Pinang, Malaysia Arrow Electronics, Inc. Full time**Position**: Customer Service Officer **What You'll Be Doing** - Order Management - SO Entry - SO Maintenance - Shipment Release - Inventory Management - Ensure on time delivery - Process RMA (Customer returns) - Work closely internally with Field Sales and Inside Sales on Pre-Order & Order Entry **What We Are Looking For** - Diploma or Degree in any...
-
Director, Site Leader
2 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 14 **The Role**: Director, Site Leader Malaysia **Grade ( relevant for internal applicants only )**: 13/14 **The Location**: Penang, Malaysia **The Site**: There are two locations in Malaysia; Jalan Penang (about 500 team members) and Kuala Lumpur (about 200 team members). Team members are from...
-
Executive, credit
5 days ago
Pulau Pinang, Malaysia Mitsubishi Hc Capital Malaysia Sdn Bhd Full timeJob Highlight: Multiple location available : Kuala Lumpur, Johor Bahru, Penang, Kuching Competitive incentive schemes and fixed allowances. Group Insurance, Medical, dental/optical benefit.16% of employer's contribution to EPF upon joining. Extensive training and development. Flexible working hours and family-like working environment. Responsibilities: To...
-
Pulau Pinang, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full timeOpen Position: Lead Full Chip Implementation Engineer (MNC Software Development Company) A MNC Software Development Company is looking for Lead Full Chip Implementation Engineer to be based in Penang. Key requirements include: Exciting opportunity to lead a team of pioneers. More than 7 year s experience in digital design and full chip signoff...
-
Pulau Pinang, Malaysia Agensi Pekerjaan Btc Sdn Bhd Full timeOpen Position: Lead Full Chip Implementation Engineer (MNC Software Development Company) A MNC Software Development Company is looking for Lead Full Chip Implementation Engineer to be based in Penang. Key requirements include: Exciting opportunity to lead a team of pioneers. More than 7 year s experience in digital design and full chip signoff...
-
Prices Analyst
2 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 08 **The Role**: Prices Analyst **The Location**: Penang **The Team**: **The Impact**: The Food and Agricultural Commodities prices service is central to the strategy of building revenue in food retail and manufacturing at S&P Global Commodity Insights and has created great opportunities over the past...
-
Customer service executive
3 days ago
Pulau Pinang, Malaysia Aaa Greencell International Sdn Bhd Full timeHeadquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang's leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food...
-
Customer support representative
4 weeks ago
Pulau Pinang, Malaysia Astro Malaysia Holdings Berhad Full timeJob Description:Astro Malaysia Holdings Berhad is seeking a part-time Customer Support Representative to join our team in George Town, Penang. As an Associate Level position, the ideal candidate should have at least 2 years of experience in customer support roles.Responsibilities:1. Provide excellent customer service and support via phone, email, and chat...
-
Customer support representative
1 month ago
Pulau Pinang, Malaysia Astro Malaysia Holdings Berhad Full timeJob Description:Astro Malaysia Holdings Berhad is seeking a part-time Customer Support Representative to join our team in George Town, Penang. As an Associate Level position, the ideal candidate should have at least 2 years of experience in customer support roles.Responsibilities:1. Provide excellent customer service and support via phone, email, and chat...
-
Client Services/ Customer Support Analyst
4 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 07 - User management and customer on-boarding - Permissioning of data and corresponding (billing) administration, ensuring compliance procedures are met - Answering queries about permissioning from colleagues and Third-Party data providers - Develop specialist status, thorough expertise, in an assigned...
-
Client Services/ Customer Support Analyst
4 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 07 - User management and customer on-boarding - Permissioning of data and corresponding (billing) administration, ensuring compliance procedures are met - Answering queries about permissioning from colleagues and Third-Party data providers - Develop specialist status, thorough expertise, in an assigned...
-
Operations Analyst
2 months ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: About the Job The triResolve Client Services team is responsible for the end-to-end customer experience for triResolve. The CS team will start interacting with a client when they are a prospect, make sure they test successfully and decide to become a client, secure top-of-the-line daily support and check in with the client proactively...
-
Operations Analyst
2 days ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: About the Job The triResolve Client Services team is responsible for the end-to-end customer experience for triResolve. The CS team will start interacting with a client when they are a prospect, make sure they test successfully and decide to become a client, secure top-of-the-line daily support and check in with the client proactively...
-
Customer Service Officer
3 weeks ago
Pulau Pinang, Malaysia Arrow Electronics, Inc. Full time**Position**: Customer Service Officer **What You'll Be Doing** - Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. - Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. - Responsible for handling more complex...
-
Part Time Lecturer
3 weeks ago
Pulau Pinang, Malaysia DISTED College Full time**DISTED** is an established premier college in Penang offering a variety of programmes from pre-university to 3+0 university degrees. In view of our growth and expansion of the portfolios of programmes and the imminent relocation of our School of Hospitality Management to the George Town UNESCO Heritage site, we are now seeking inspired, committed, positive...
-
Administrative coordinator
1 month ago
Pulau Pinang, Malaysia Nestlé Malaysia Full timeJob Description:We are looking for a reliable and energetic Administrative Coordinator to join our team at Nestlé Malaysia in George Town, Penang. As an Associate Level role, the Administrative Coordinator will be responsible for providing administrative support to various departments within the company.Responsibilities:- Assist with day-to-day...
-
Field Applications Program
2 months ago
Pulau Pinang, Malaysia Texas Instruments Full time**We can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.** When you join TI, you will participate in the Career Accelerator Program (CAP), which provides professional and technical training and resources to accelerate your ramp into TI and set you up for long-term career success. Within this program, we also...
-
Field Applications Program
6 days ago
Pulau Pinang, Malaysia Texas Instruments Full time**We can't predict what the future holds, but we know Texas Instruments will have a part in shaping it.** When you join TI, you will participate in the Career Accelerator Program (CAP), which provides professional and technical training and resources to accelerate your ramp into TI and set you up for long-term career success. Within this program, we also...
-
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 09 Research Analyst, Sustainability, Agri business Research **The Team**: We are currently looking for a Sustainability Analyst to join S&P Global Commodity Insights ’ dynamic Agribusiness Research, to help drive Agribusiness Sustainability data and research. The Agribusiness group offers data and...