Customer Service

Handle inbound and outbound calls, emails, and chats from customers.Address customer inquiries, complaints, and issues promptly and effectively.Provide accurate information about products, services, and policies.Resolve customer complaints and issues by identifying the root cause and implementing solutions.Escalate complex or unresolved issues to...

Attend to client’s feedback; complaints and requirements with careCheck customer’s details and ascertain if the defect is within or after warranty periodPlan and schedule to carry out servicesAssign technician to carry out the services and ensure services is to be complete correctlyEnsure payment is collected (for any services after warranty period)  ...

Our inside sales team drives our company to find new customers, retain current customers, and develop innovative solutions for bettering our product and service. As an inside sales representative, you will play a crucial role in establishing relationships and marketing our company's brand in a way that is positive, honest, and professional. You would be a...

Our inside sales team drives our company to find new customers, retain current customers, and develop innovative solutions for bettering our product and service. As an inside sales representative, you will play a crucial role in establishing relationships and marketing our company's brand in a way that is positive, honest, and professional. You would be a...

Attend to client's feedback; complaints and requirements with careCheck customer's details and ascertain if the defect is within or after warranty periodPlan and schedule to carry out servicesAssign technician to carry out the services and ensure services is to be complete correctlyEnsure payment is collected (for any services after warranty period) High...

Attend to client's feedback; complaints and requirements with careCheck customer's details and ascertain if the defect is within or after warranty periodPlan and schedule to carry out servicesAssign technician to carry out the services and ensure services is to be complete correctlyEnsure payment is collected (for any services after warranty period) High...

Filing of documentation, records, notes and all correspondenceManaging inventories and maintaining updated records of purchased products, delivery information, and invoices.Maintain a positive, empathetic, and professional attitude.Respond promptly to inquiries.Know products thoroughly to answer questions.Keep records of interactions, transactions, comments,...

Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines - Maintain a courteous and calm manner at all times to de-escalate stressful situations - Document personal information to create, update, or adjust customer accounts - Prepare call-related information for purposes of auditing and reporting -...

Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines - Maintain a courteous and calm manner at all times to de-escalate stressful situations - Document personal information to create, update, or adjust customer accounts - Prepare call-related information for purposes of auditing and reporting -...

If you're resilient to challenges, results-driven, and profit-motivated, join our team committed to long-term success. Growth is in our DNAIf you're someone who thrives in the face of challenges, fueled by achieving results, and driven by the pursuit of profitability, then you're the talent we're seeking to join our dynamic team committed to long-term...

If you're resilient to challenges, results-driven, and profit-motivated, join our team committed to long-term success. Growth is in our DNAIf you're someone who thrives in the face of challenges, fueled by achieving results, and driven by the pursuit of profitability, then you're the talent we're seeking to join our dynamic team committed to long-term...

**CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

Work closely on customers' requests on delivery schedule and prepare shipping documents (Sales order,Delivery order,Invoice) for customersCoordinate with Production Department to manage and monitor customer order placements and sales order entries effectively to ensure timely fulfilment of all orders.To coordinate shipments/deliveries with...

Project professional image for IDMS as the first point of contact with customers and suppliers. Respond to all incoming customer’s calls with good telephone skills. - Assist enquiries on consumables and/or supply orders/service supports with customer care passion. Reliable to diligently solve the issues immediately - Correctly identify call type, utilise...

EXPORT Release booking to customer.Update booking in port system and container number if necessary.Follow up SI to Prepare draft BL, invoice billing, print BL, release BL to customer and K5submission.Follow up payment before release shipment/BL to customer.Communicate with customers on a daily basis and build-up relationship.Support the team and perform...

Digital Marketing Executive: To assist in preparing marketing plan strategy.To assist in preparing new product launch or re-launch functions, include all marketing collaterals.To conduct project analysis, market survey, feedback on market needs and latest trend in market.Organise and assists marketing events, competitive promotional packages & Road Shows,...

Aesthetic Skin Group's mission goes beyond business; it is a mission with a purpose. The company's philanthropic endeavors, exemplified by its involvement in the "Peace of Mind" program, underscore its dedication to making a positive impact in the world and raising awareness about mental health. The remarkable success of Aesthetic Skin Group can be...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...