Customer Service

2 days ago


Jalan OP Puchong Selangor Malaysia VR Solution Sdn Bhd Full time
Handle inbound and outbound calls, emails, and chats from customers.
Address customer inquiries, complaints, and issues promptly and effectively.
Provide accurate information about products, services, and policies.
Resolve customer complaints and issues by identifying the root cause and implementing solutions.
Escalate complex or unresolved issues to higher-level support or relevant departments when necessary.
Maintain and update customer records in the RM system.
Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
Stay informed about the company's products, services, and any updates or changes.
Educate customers about new products, services, and promotions.
Achieve individual and team performance targets, such as response time, resolution time, and customer satisfaction scores.
Participate in regular training and development sessions to improve skills and knowledge.
Work closely with other departments, such as sales, technical support, and marketing, to provide comprehensive support to customers.

Minimum Diploma or higher.
Fluent in English and MandarinExcellent verbal and written communication skills.
Ability to listen actively and understand customer needs.
Familiarity with customer service software, RM systems, and basic computer applications.
Ability to quickly learn and adapt to new technologies and tools.
Organizational Skills.
Candidate must willing to work in Puchong. (we're located at Pusat Perdagangan One Puchong)

EPF, SOCSO includedAnnual LeaveMedical Leave and Medical Claim.
Annual Increment (depends on performance)Annual Performance BonusCompany Trip.5 Working Day (Weekdays Only).Normal Working Hours (9.30am - 6pm)
  • Customer Service

    3 days ago


    Jalan OP 1/3 2 Puchong Selangor Malaysia 47160 VR Solution Sdn Bhd Full time

    Handle inbound and outbound calls, emails, and chats from customers.Address customer inquiries, complaints, and issues promptly and effectively.Provide accurate information about products, services, and policies.Resolve customer complaints and issues by identifying the root cause and implementing solutions.Escalate complex or unresolved issues to...

  • Sales Consultant

    1 month ago


    Jalan OP / , Puchong Selangor Malaysia Netregy Systems Sdn Bhd Full time

    Our inside sales team drives our company to find new customers, retain current customers, and develop innovative solutions for bettering our product and service. As an inside sales representative, you will play a crucial role in establishing relationships and marketing our company's brand in a way that is positive, honest, and professional. You would be a...

  • Sales Consultant

    2 weeks ago


    Jalan OP / , Puchong Selangor Malaysia Netregy Systems Sdn Bhd Full time

    Our inside sales team drives our company to find new customers, retain current customers, and develop innovative solutions for bettering our product and service. As an inside sales representative, you will play a crucial role in establishing relationships and marketing our company's brand in a way that is positive, honest, and professional. You would be a...

  • Sales Consultant

    4 weeks ago


    Jalan OP / , Puchong Selangor Malaysia Netregy Systems Sdn Bhd Full time

    Our inside sales team drives our company to find new customers, retain current customers, and develop innovative solutions for bettering our product and service. As an inside sales representative, you will play a crucial role in establishing relationships and marketing our company's brand in a way that is positive, honest, and professional. You would be a...


  • Jalan Str , Rawang Selangor Malaysia Hydro One Marketing Sdn. Bhd. Full time

    Attend to client's feedback; complaints and requirements with careCheck customer's details and ascertain if the defect is within or after warranty periodPlan and schedule to carry out servicesAssign technician to carry out the services and ensure services is to be complete correctlyEnsure payment is collected (for any services after warranty period) High...


  • Jalan Str , Rawang Selangor Malaysia Hydro One Marketing Sdn. Bhd. Full time

    Attend to client's feedback; complaints and requirements with careCheck customer's details and ascertain if the defect is within or after warranty periodPlan and schedule to carry out servicesAssign technician to carry out the services and ensure services is to be complete correctlyEnsure payment is collected (for any services after warranty period) High...

  • Customer Service

    1 month ago


    Jalan SG / , Batu Caves Selangor Malaysia Foto-Zzoom Sdn Bhd Full time

    If you're resilient to challenges, results-driven, and profit-motivated, join our team committed to long-term success. Growth is in our DNAIf you're someone who thrives in the face of challenges, fueled by achieving results, and driven by the pursuit of profitability, then you're the talent we're seeking to join our dynamic team committed to long-term...

  • Customer Service

    2 weeks ago


    Jalan SG / , Batu Caves Selangor Malaysia Foto-Zzoom Sdn Bhd Full time

    If you're resilient to challenges, results-driven, and profit-motivated, join our team committed to long-term success. Growth is in our DNAIf you're someone who thrives in the face of challenges, fueled by achieving results, and driven by the pursuit of profitability, then you're the talent we're seeking to join our dynamic team committed to long-term...

  • Customer Service

    4 weeks ago


    Jalan SG / , Batu Caves Selangor Malaysia Foto-Zzoom Sdn Bhd Full time

    If you're resilient to challenges, results-driven, and profit-motivated, join our team committed to long-term success. Growth is in our DNAIf you're someone who thrives in the face of challenges, fueled by achieving results, and driven by the pursuit of profitability, then you're the talent we're seeking to join our dynamic team committed to long-term...

  • Customer Service

    7 days ago


    Puchong, Malaysia Skin Renew International (M) Sdn Bhd Full time

    **CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

  • Customer Service

    2 months ago


    Jalan SS / Petaling Jaya Selangor Malaysia Sumitomo Bakelite Singapore Pte Ltd Full time

    Work closely on customers' requests on delivery schedule and prepare shipping documents (Sales order,Delivery order,Invoice) for customersCoordinate with Production Department to manage and monitor customer order placements and sales order entries effectively to ensure timely fulfilment of all orders.To coordinate shipments/deliveries with...

  • Customer Service

    4 weeks ago


    Jalan SS / Petaling Jaya Selangor Malaysia Sumitomo Bakelite Singapore Pte Ltd Full time

    Work closely on customers' requests on delivery schedule and prepare shipping documents (Sales order,Delivery order,Invoice) for customersCoordinate with Production Department to manage and monitor customer order placements and sales order entries effectively to ensure timely fulfilment of all orders.To coordinate shipments/deliveries with...

  • Customer Service

    6 days ago


    Jalan Tiara , Klang Selangor Malaysia CU Lines (M) Sdn Bhd Full time

    EXPORT Release booking to customer.Update booking in port system and container number if necessary.Follow up SI to Prepare draft BL, invoice billing, print BL, release BL to customer and K5submission.Follow up payment before release shipment/BL to customer.Communicate with customers on a daily basis and build-up relationship.Support the team and perform...

  • Customer Service

    3 weeks ago


    Puchong, Malaysia AESTHETIC SKIN GROUP Full time

    Aesthetic Skin Group's mission goes beyond business; it is a mission with a purpose. The company's philanthropic endeavors, exemplified by its involvement in the "Peace of Mind" program, underscore its dedication to making a positive impact in the world and raising awareness about mental health. The remarkable success of Aesthetic Skin Group can be...

  • Customer Service

    1 week ago


    Puchong, Malaysia Tools Haus Sdn Bhd Full time

    Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...


  • Kuala Lumpur WP Kuala Lumpur Malaysia Elite Advance Service Sdn Bhd Full time

    Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...


  • Kuala Lumpur WP Kuala Lumpur Malaysia Elite Advance Service Sdn Bhd Full time

    Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...


  • Selangor, Malaysia Gamers Hideout Full time

    Optimize customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Establish a clear mission and initiate strategies focused towards that mission. - Set-up service procedures, policies and standards. - Keep accurate records and document customer...


  • Kuala Lumpur WP Kuala Lumpur Malaysia 80000 Elite Advance Service Sdn Bhd Full time

    Responsible for responding to customer inquiries, accepting complaints, collecting, sorting and analyzing customer complaints, and classifying and archiving them according to the company's requirements;Contact the company in a timely manner and follow up on the status of customer opinions in a timely mannerConduct a customer return visit in a timely manner...

  • Customer Service

    3 days ago


    Puchong, Malaysia Ultimate Closer Masterclass Full time

    Handle Customer Service & any other inquiries, provide any help to the clients. - Record and report on any feedback by the customers. - Monitor & assist in the daily operations of the organization, including scheduling, logistics, and administrative tasks. - Managing all events and special projects to ensure high overall delivery & timeliness. -...