Customer Service

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Provide online customer service through a live chat support system.Managing and monitoring social medial platformsIdentifying customer needs and helping customers use specific featuresExperience as a Customer Support or similar CS role is a plusHandling day to day escalation from customers.You can connect with me directly on * OR WhatsApp me on +* for more...

Provide online customer service through a live chat support system.Managing and monitoring social medial platformsIdentifying customer needs and helping customers use specific featuresExperience as a Customer Support or similar CS role is a plusHandling day to day escalation from customers.You can connect with me directly on * OR WhatsApp me on +* for more...

Communicate Customer Enquiry via Whatsapp, Social Media, Phone CallsHandle Delivery order and PackagingHandle Complaint with appropriate solutionsEnsure Customer Satisfaction and Operation EfficiencyCommunicate with Production Team to Ensure Operation EfficiencyLiase with customer & Runner face to face to ensure they gotten the correct orders. We have 2...

Communicate Customer Enquiry via Whatsapp, Social Media, Phone CallsHandle Delivery order and PackagingHandle Complaint with appropriate solutionsEnsure Customer Satisfaction and Operation EfficiencyCommunicate with Production Team to Ensure Operation EfficiencyLiase with customer & Runner face to face to ensure they gotten the correct orders. We have 2...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Responsibilities: - Primary point-of-contact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service delivery **Requirements**: - Possess at least a Diploma in Automotive or equivalent - Minimum 2 years of working experience within the automotive industry -...

Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...

Handle inbound and outbound calls, emails, and chats from customers.Address customer inquiries, complaints, and issues promptly and effectively.Provide accurate information about products, services, and policies.Resolve customer complaints and issues by identifying the root cause and implementing solutions.Escalate complex or unresolved issues to...

Responsibilities: Provide customer service support via incoming calls for customers and manage escalations Manage and monitor social media platforms Reply to emails within specified timeline Handle daily escalations from customers Requirements: Must possess at least a SPM qualification Proficient in both BM and English languages Fresh graduates interested...

Responsibilities: Provide customer service support via incoming calls for customers and manage escalations Manage and monitor social media platforms Reply to emails within specified timeline Handle daily escalations from customers Requirements: Must possess at least a SPM qualification Proficient in both BM and English languages Fresh graduates interested...

Responsibilities: Provide customer service support via incoming calls for customers and manage escalations Manage and monitor social media platforms Reply to emails within specified timeline Handle daily escalations from customers Requirements: Must possess at least a SPM qualification Proficient in both BM and English languages Fresh graduates interested...

Responsible for product introduction in storesDeliver excellent customer service and manage the needs of our customers through our communication channels (online & offline)Professionally handle inquiries and feedback pertaining to the company products and services from customers.Team cooperation to coordinate all aspects of operations No experience is...

Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.Managing and monitoring social medial platformsReplying email within TAT timelineHandling day to day escalation from customers.You can connect with me directly on ************* OR WhatsApp me on +************* for more details. ...

**Job Scope**: 1)To answer call 2)To check incoming fax and proceed for further action 3)to issue and print Delivery order 4)to liaise with logistic to make sure smooth delivery 5)To assist other matter requires by Business Manager and other colleagues **Job Requirement**: Experience in using Microsoft excel/ word Strong attention to details and detail...

**Responsibilities**: - Booking customers in for vehicle servicing and repairs **Requirements**: - At least 1 year in customer focused role - Good phone manner - Good verbal communication **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Meal provided - Professional development Schedule: - Day shift Supplemental pay types: -...

Provide quick, accurate, and friendly service to customers via phone, email, or chatMeet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assuranceTake ownership and responsibility to get tasks and contacts completed on time and follow up with customers as neededWork on multiple tools, tasks and ad hoc requests...