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Customer Service Executive Mandarin

1 month ago

Jalan Pju a Petaling Jaya Selangor Malaysia Manpower Staffing Services (Malaysia) Sdn. Bhd. Full time

Provide quick, accurate, and friendly service to customers via phone, email, or chatMeet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assuranceTake ownership and responsibility to get tasks and contacts completed on time and follow up with customers as neededWork on multiple tools, tasks and ad hoc requests as operationally required to meet the team performance metricsRepresent Client platform and tools to customers, educating them to navigate and self-serve where possibleBuild lasting relationships with customers, and other team membersBe reliable, be on time and come in as scheduledYou can connect with me directly on

* OR WhatsApp me on +

* for more details.

Candidate must possess at least a SPM.Required language(s): English & MandarinFresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training ProvidedApplicant must be willing to work on rotational shiftsEach shift consists of 9 working hours and inclusive of 1 hour lunch for rest.

Applicant must be willing to work in Ara Damansara, SelangorYou can connect with me directly on

* OR WhatsApp me on +

* for more details.


5 days workingFresh Graduates are welcome to apply.
Shuttle providedEPF & SOCSOMedical leaveAnnual leaveRest & relax area.
Quarterly staff recognition and appreciation

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