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Freshers Mandarin- Customer Service

4 months ago

Petaling Jaya, Malaysia ManpowerGroup Malaysia Full time

Role**:Customer Service Executive**

Language**:Mandarin (speak must)**, **Basic English**

Job type**:Contract (2 years)**

Job Location**:Menara Dana 13, near by Ara Damansara LRT**

Shift**: In between 8am - 9pm (8hrs working + 1 hr break)**

**NO NIGHT SHIFT**

**Requirements**:

- Any SPM, Diploma or Advanced Diploma or Bachelor's Degree can apply.
- Preferably Junior Executives specializing in Customer Service or equivalent.
- Immediate joiners required.

**Job Responsibility**:

- Receive or conduct calls to provide product information and nutritional advice to customers, to encourage on conversion and retention of brands usage
- Maintain records of telephonic interactions
- Data entry and maintenance of customer databases
- Ensure that the service delivery to customers is of excellent quality
- Work closely with marketing/product managers to deliver brand knowledge to customers
- Perform other job-related duties as requested by supervisor.
- Persuasion -- Persuading others to change their minds or behavior.
- Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for
- the situation when learning or teaching new things.

For more details, please contact us on below details

**WhatsApp: +603-92129538**

**Benefits**
- Commission/ allowances
- EPF & Socso
- Annual Leave
- Rest & relax area
- Quarterly staff recognition and appreciation
- 5 minutes walking distance from public transport
- No Night shift

**Additional Benefits**
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Annual Bonus
- Performance Bonus
- Allowance Provided
- Flexible Working Hours
- 5 Working Days
- Training Provided

**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 24 months

**Salary**: RM2,500.00 - RM3,000.00 per month

**Education**:

- STM/STPM (preferred)

**Language**:

- Mandarin (required)

Application Deadline: 03/31/2024