Customer Service Executive

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Provide quick, accurate, and friendly service to customers via phone, email, or chatMeet and exceed customer service metrics such as customer satisfaction, resolution time, and quality assuranceTake ownership and responsibility to get tasks and contacts completed on time and follow up with customers as neededWork on multiple tools, tasks and ad hoc requests...

Responsible for providing customer service support via incoming calls for brand's customers and to manage escalations.Managing and monitoring social medial platformsReplying email within TAT timelineHandling day to day escalation from customers.You can connect with me directly on * OR WhatsApp me on +* for more details. Candidate must possess at least a...

Responsible for providing customer service support via incoming calls for brand's customers and to manage escalations.Managing and monitoring social medial platformsReplying email within TAT timelineHandling day to day escalation from customers.You can connect with me directly on * OR WhatsApp me on +* for more details. Candidate must possess at least a...

Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.Managing and monitoring social medial platformsReplying email within TAT timelineHandling day to day escalation from customers.You can connect with me directly on ************* OR WhatsApp me on +************* for more details. ...

Job DescriptionWe are looking for an aggressive Telemarketer to join our team As a Telemarketer, you will be responsible for call to potential clients to make appointmentsHandle outbound calls professionally to the potential clientMake invitations and arrange appointments for customersCollaborate with Consultant/Executives in ensuring customers...

Provide excellent online and offline customer service, answering inquiries, resolving issues, after-sales service, and maintaining positive customer relationshipsHandle customer complaints or concerns efficiently and professionally.Actively follow up on customer issues and effectively handle handovers when colleagues are on vacation.Maintain good...

Responsible for providing customer service support via incoming calls for brand’s customers and to manage escalations.Managing and monitoring social medial platformsReplying email within TAT timelineHandling day to day escalation from customers.You can connect with me directly on ************* OR WhatsApp me on +************* for more details. ...

Develop and execute marketing campaigns that promote our products and programs and events.Manage event branding and programs positioning in the marketplace.Analyze market trends and clients' behaviours to develop effective marketing strategiesOversee digital marketing initiatives, including website development, SEO, PPC, and social media campaigns.Coordinate...

Develop and execute marketing campaigns that promote our products and programs and events.Manage event branding and programs positioning in the marketplace.Analyze market trends and clients' behaviours to develop effective marketing strategiesOversee digital marketing initiatives, including website development, SEO, PPC, and social media campaigns.Coordinate...

Develop and execute marketing campaigns that promote our products and programs and events.Manage event branding and programs positioning in the marketplace.Analyze market trends and clients' behaviours to develop effective marketing strategiesOversee digital marketing initiatives, including website development, SEO, PPC, and social media campaigns.Coordinate...

Customer Journey Understanding and Consultation: Accurately comprehend the customer journey and provide consultative advice on solar products and services, effectively communicating benefits and intricacies.Ensure timely and accurate collection of documents for SEDA applications and maintain comprehensive logs of all customer interactions, transactions,...

Customer Journey Understanding and Consultation: Accurately comprehend the customer journey and provide consultative advice on solar products and services, effectively communicating benefits and intricacies.Ensure timely and accurate collection of documents for SEDA applications and maintain comprehensive logs of all customer interactions, transactions,...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Purpose of the role**: A Customer Service Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer...

**Purpose of the role**: A Customer Service Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer...

**Responsibilities**: - Execute division policy and ensure full adoption and comply with workflow or standard operation procedures - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - To respond in a professional and timely manner to any customer query/complaint and...

**Position: Customer Service Executive** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Working Location: Petaling Jaya** **Tenure: 6 months (Renewable basis/Converted to permanent)** **Job Descriptions** - **Professionally and accurately handling inbound calls from customer pertaining to the company products and services inquiries and...