![Aro Spring Sdn Bhd](https://files.ajobthing.com/employers/179383-1718770721.png)
Customer Service Executive
6 days ago
Provide excellent online and offline customer service, answering inquiries, resolving issues, after-sales service, and maintaining positive customer relationshipsHandle customer complaints or concerns efficiently and professionally.
Actively follow up on customer issues and effectively handle handovers when colleagues are on vacation.Maintain good communication and cooperation with relevant departments.
Responsible for regular output of improvement and optimization suggestions from customer management and user experience perspectives.
Achievement of monthly KPI index.
Reception of walk in CustomerAssist in the execution of all company activities.
Perform other related duties as assigned by management from time to time, demonstrating adaptability.
High commissions.
No working experience requiredFresh graduates are encouraged to applyCandidates must possess at SPM/ Diploma / DegreeMeticulous and attention to details with good interpersonal and pleasantpersonality.
Proficient in Microsoft OfficePossess communication skills to interact with people all levels.Required Language(s):
Bahasa Malaysia, English & Mandarin5 working days per week.
Shift system, Working including weekends and public holidaysOvertime, Weekend and Public Holiday work is acceptable
EPF/SOCSO providedAttractive Salary & BonusAnnual Company TripAnnual Leave EncashmentMedical ClaimLow Employee TurnoverRecognize all Public Holidays in Selangor stateTraining OpportunityCareer Advancement OpportunityEmployee Engagement Activities & Festival CelebrationDepartmental Lunch on Monthly BasisGood Working Environment
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