Customer Service Executive

Provide excellent online and offline customer service, answering inquiries, resolving issues, after-sales service, and maintaining positive customer relationshipsHandle customer complaints or concerns efficiently and professionally.Actively follow up on customer issues and effectively handle handovers when colleagues are on vacation.Maintain good...

Introduce and promote our products, services, and solutionsProvide administrative support to the sales department, including handling sales inquiries and orders from customers.Work closely with outdoor sales executives to ensure strong rapport and collaboration within the sales team.Maintain and strengthen relationships with existing customers by offering...

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.To exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.Maintaining a positive, empathetic, and professional attitude toward...

Handling pre-online booking enquires, post-online booking enquires, other general enquires, escalation support & booking amendment/cancellation.To exceed customers' expectations in terms of customer service & accurate information.Work in a team to achieve the required KPI elements and SLA.Maintaining a positive, empathetic, and professional attitude toward...

Digital Marketing Executive: To assist in preparing marketing plan strategy.To assist in preparing new product launch or re-launch functions, include all marketing collaterals.To conduct project analysis, market survey, feedback on market needs and latest trend in market.Organise and assists marketing events, competitive promotional packages & Road Shows,...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Purpose of the role**: A Customer Service Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer...

**Responsibilities**: - Execute division policy and ensure full adoption and comply with workflow or standard operation procedures - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - To respond in a professional and timely manner to any customer query/complaint and...

Responsibilities: Provide customer service support via incoming calls for customers and manage escalations Manage and monitor social media platforms Reply to emails within specified timeline Handle daily escalations from customers Requirements: Must possess at least a SPM qualification Proficient in both BM and English languages Fresh graduates interested...

Responsibilities: Provide customer service support via incoming calls for customers and manage escalations Manage and monitor social media platforms Reply to emails within specified timeline Handle daily escalations from customers Requirements: Must possess at least a SPM qualification Proficient in both BM and English languages Fresh graduates interested...

**Position: Customer Service Executive** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Working Location: Petaling Jaya** **Tenure: 6 months (Renewable basis/Converted to permanent)** **Job Descriptions** - **Professionally and accurately handling inbound calls from customer pertaining to the company products and services inquiries and...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...

**Location**:Petaling Jaya, MY**Job Summary** Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of...

**CUSTOMER SERVICE EXECUTIVE** **Working Hours** 9:00AM - 6:00PM shift & 11:00AM - 8:00PM shift - Willing to work at PJ (nearby LRT Asia Jaya) **Job Responsibility** - To respond to queries from customers regarding to the services required by them. - To provide customers with product and service information. **Job Requirements** - This role would require...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...

Customer Service Executive **Location**:Petaling Jaya, 10, MY, 47800At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food...

Position : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...