Customer Service Executive
5 months ago
Position : Customer Service Executive
Work location : Petaling Jaya, Selangor
Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery)
Salary range : RM 2,500 - RM 3,500
**Responsibilities**:
- To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental service standards.
- To coordinate with Company sales personnel and Customer.
- Process Delivery Order, Invoice, Credit Note and ensure that the delivery to customer is on time.
- To support the company in ad-hoc tasks.
**Requirements**:
- Min SPM or diploma with 1-2 years related experience.
- Fresh graduate is encouraged to apply.
- Able to communicate well with different levels of people.
- Able to work independently under minimum supervision.
- Must be computer literate.
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
- English (preferred)
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