Customer Service Executive
5 months ago
Salary: RM 3,500-4,500
Are you a customer-oriented professional with a passion for the beauty industry? We are a leading player in the beauty sector, and we are seeking a dedicated Customer Service Executive to join our team. If you excel in building relationships, providing top-notch service, and have a genuine interest in the beauty field, this role offers you a chance to make a significant impact.
Authorized Dealer Support:
- Serve as the primary point of contact for our authorized dealers, assisting them with inquiries, order processing, and issue resolution.
- Provide product knowledge and support to authorized dealers, helping them effectively promote and sell our beauty products.
- Collaborate with dealers to develop sales strategies, marketing initiatives, and promotional campaigns.
Customer Assistance:
- Guide customers on product selection, usage, and after-sales service.
- Ensure a seamless customer experience by assisting with returns, refunds, and warranty claims.
Relationship Building:
- Cultivate and maintain strong relationships with authorized dealers, ensuring their satisfaction and continued partnership.
- Actively engage with dealers to gather feedback, understand their needs, and provide solutions to enhance their success.
Reporting and Documentation:
- Maintain accurate records of dealer interactions, transactions, and customer communications.
- Prepare regular reports on dealer performance, service inquiries, and customer feedback.
- Product Knowledge: Stay updated on our product offerings, industry trends, and competitor activities to provide expert assistance to dealers and customers.
**Requirements**:
- Beauty Enthusiast: A genuine interest in and knowledge of beauty products, trends, and the beauty industry.
- Communication Skills: Outstanding communication, able to speak English and Chinese, with the ability to build rapport and trust.
- Sales Acumen: Demonstrated ability to collaborate with dealers to develop sales strategies and achieve sales targets.
- Customer-Centric: A strong commitment to delivering exceptional customer service.
- Tech Proficiency: Familiarity with CRM systems and basic computer skills.
- Education: A bachelor's degree in business, marketing, or a related field is preferred.
- Driving License: A valid driver's license and willingness to travel for occasional in-person visits to dealers if needed.
Join our team and become a vital part of our success in the beauty industry. If you are a motivated, customer-focused professional with a passion for the beauty industry, we encourage you to apply. Please submit your resume and a cover letter highlighting your relevant experience and enthusiasm for this role.
**Job Types**: Full-time, Permanent
**Salary**: RM3,500.00 - RM4,500.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
-
Cantonese Customer Service
5 months ago
Subang Jaya, Malaysia Customer Service Centre Full time**Job Description岗位职责:** - 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求:** -...
-
Customer Service Executive
6 months ago
Sri Petaling, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia Safeguard G4S Sdn Bhd Full time**Purpose of the role**: A Customer Service Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer...
-
Customer Service Executive
6 months ago
Petaling Jaya, Malaysia SNS Network Full time**Responsibilities**: - Execute division policy and ensure full adoption and comply with workflow or standard operation procedures - To efficiently handle inbound and outbound customer call inquiries to ensure customer satisfaction by providing excellent Customer Services. - To respond in a professional and timely manner to any customer query/complaint and...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time**Position: Customer Service Executive** **Salary: RM 2000 - RM 2500 (Depending on experience)** **Working Location: Petaling Jaya** **Tenure: 6 months (Renewable basis/Converted to permanent)** **Job Descriptions** - **Professionally and accurately handling inbound calls from customer pertaining to the company products and services inquiries and...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia GENO Management Full timePosition : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia Bjak Full time**About Us** Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them. Our core strengths are in navigating...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia Agensi Pekerjaan Permit Pro Consultancy Sdn Bhd Full time**CUSTOMER SERVICE EXECUTIVE** **Working Hours** 9:00AM - 6:00PM shift & 11:00AM - 8:00PM shift - Willing to work at PJ (nearby LRT Asia Jaya) **Job Responsibility** - To respond to queries from customers regarding to the services required by them. - To provide customers with product and service information. **Job Requirements** - This role would require...
-
Customer Service Executive
6 months ago
Petaling Jaya, Malaysia Barry Callebaut Full timeCustomer Service Executive **Location**:Petaling Jaya, 10, MY, 47800At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food...
-
Customer Service Executive
6 months ago
Petaling Jaya, Malaysia Social Bee Sdn Bhd Full timePosition : Customer Service Executive Work location : Petaling Jaya, Selangor Industry : Paper Merchant Company (Printing, Packaging, Publishing and stationery) Salary range : RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the departmental...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia RCSI Management Full time**Position **:Customer Service Executive **Work location **:Petaling Jaya, Selangor **Industry **:Paper Merchant Company (Printing, Packaging, Publishing and stationery) **Salary range **:RM 2,500 - RM 3,500 **Responsibilities**: - To attend customers enquiries and handle customers’ complaints to ensure complaints are promptly addressed within the...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia B2B Commerce (M) Sdn. Bhd. Full timeEnsure incidents are logged and updated in the helpdesk ticketing system - Learn and achieve a good understanding of product features. - Guide supplier and buyer on portal usage and process. - Provide service provisioning and training for suppliers. - To assist buyer and supplier enquiries on business/trading processes. - Response to inbound and outbound...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia PPG Industries Full timeAs the Customer Service Executive, your primary purpose is to ensure customer orders are processed on time and in full, according to purchase orders requirements. Working with sales / commercial team with pricing updates, survey administration and promotion activities. You will be reporting directly to Customer Service Manager. **Main Responsibilities** -...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia Secret Recipe Cakes and Cafe Sdn Bhd Full time**Benefits** - Close to public transportation (LRT Kelana Jaya) - Reputable company - EPF, SOCSO and EIS contribution - Group Personal Accident Protection - Group Hospitalization Scheme - Outpatient Treatment - Dental Subsidy - Annual leave - Miscellaneous leaves (i.e Compassionate, Wedding, Examination, Calamity etc) - Compassionate Token - Birthday Gift -...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia TechnoMech (M) Sdn Bhd Full timeAs a Customer Service Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of **RM2,000 - RM2,500** is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for, Read...
-
Customer Service
5 months ago
Petaling Jaya, Malaysia Nuetra Sdn Bhd Full timeJoin our team as a Customer Service Executive focused on driving repeat sales and ensuring exceptional customer satisfaction. In this role, you'll be instrumental in nurturing existing customer relationships, identifying opportunities for upselling, and providing top-notch service that keeps clients coming back for more. Responsibilities: Initiate proactive...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia PPG Industries Full timeAs the Customer Service Executive, your primary purpose is to ensure customer orders are processed on time and in full, according to purchase orders requirements. Working with sales / commercial team with pricing updates, survey administration and promotion activities. You will be reporting directly to Customer Service Manager. **Main Responsibilities** -...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time**Position**:Customer Service Executive (Outbound) **Location**:Ara Damansara, Petaling Jaya **Working Days**:5 days 2 days off **Working Hours**:10AM - 8PM **REQUIREMENTS**: - 18 - 55 years old - At least SPM Certificate or SKM Certificate - Able to read, write and speak in Chinese are advantages **JOB DESCRIPTION**: - Regularly contacting customers to...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia PPG Full timeAs the Customer Service Executive, your primary purpose is to ensure customer orders are processed on time and in full, according to purchase orders requirements. Working with sales / commercial team with pricing updates, survey administration and promotion activities. You will be reporting directly to Customer Service Manager. **Main Responsibilities** -...
-
Customer Service Executive
5 months ago
Petaling Jaya, Malaysia PPG Full time**Job Description**: As the Customer Service Executive, your primary purpose is to ensure customer orders are processed on time and in full, according to purchase orders requirements. Working with sales / commercial team with pricing updates, survey administration and promotion activities. You will be reporting directly to Customer Service Manager. **Main...