Customer Service

The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsWork alongside & learn from best in class talentThe JobYour responsibilities will include:Responsible for handling calls and providing customer support Identify and relate with various customer needs and scenariosProvide customers with cutting-edge service...

About us. VDart - We are a global, emerging technology staffing solutions provider with expertise in SMAC (Social, Mobile, Analytics & Cloud), Enterprise Resource Planning (Oracle Applications, SAP), Business Intelligence (Hyperion), and Infrastructure services.The Role You will be responsible for : Handling inbound calls and emails in a professional...

GrowthFnThe RoleResponsible for handling calls and providing customer support Identify and relate with various customer needs and scenariosProvide customers with cutting-edge service in a friendly, confident and knowledgeable mannerRemain updated in client and internal processes, technology applications, utilities, and productsUtilize various internal and...

The OfferFlexible working optionsAttractive Salary & BenefitsOpportunity within a company with a solid track record of performanceThe JobYou will be responsible for : Managing the operations seamlessly, ensuring timely SLA delivery along with maintaining high level of employee and customer satisfactionEstablishing and managing relationships with...

The OfferWork in a company with a solid track record of performanceLeadership RoleFlexible working optionsThe JobYou will be responsible for : Recruitment, mentoring, and training of junior and new staffsEnsure all staff are well trained & live with the skills smoothly executed & follow their daily Operation workflow.Performance management: career...

The OfferJoin an exciting high growth B2B SaaS startup that is expanding regionallyWork closely with the founders and leadership teamCompetitive CompensationThe JobThe Customer Success Manager (CSM) will be responsible for ensuring the satisfaction and success of our customers by becoming a bridge between the client and the Customer (Customer’s Voice)....

Our client is a South East Asia-based SaaS Startup that is hiring for a Customer Success Manager in Kuala Lumpur, Malaysia to head their Operations.The RoleThe Customer Success Manager (CSM) will be responsible for ensuring the satisfaction and success of our customers by becoming a bridge between the client and the Customer (Customer’s Voice). They will...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

Abhidi Solutions is an IT staffing firm. we are hiring for customer support translator, mandarin speaker for our client TechMThe RoleA Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers.Provides...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

Performs order validation, basket configuration and submits into the related systems capability (CRM, CPQ, CSM, WinSCP, NCO, External Portal and MBH) towards meeting customer requirement and expectation within the specified Turn-Around-Time - Responsible to liaise with ISD and follow up on the issues been raised due to system problem and manages exception. -...

**Essential Functions/Core Responsibilities** - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns;...

The OfferFull-Time PositionThe JobJob Responsibilities:Assist walk-in customers, present, and promote telco products and services to existing and prospective customers.Establish, develop, and maintain positive business and customer relationships.Responsible for generating leads to acquire new customers.Actively involved in roadshows, events, and any...

GrowthFnThe Role•Understand customer enquiries and respond via applicable channels: email, chat, and call backs•Understand customer enquiries and ensure they are answered or routed through the•Appropriate support channel•Manage customer escalations and ensure that these are answered, tracked, and escalated as•Required•Perform all procedures...

**Customer Service** **Responsibilities**: - Resolving customer complaints and concerns in a timely manner - Maintaining customer account information - Keeping records of customer interactions and transactions - Escalating complex customer issues to appropriate personnel **Skills & Requirement** - At least 1 year experience in customer service - Excellent...

The OfferOpportunity within a company with a solid track record of performanceWork alongside & learn from best in class talentFlexible working optionsThe JobYour responsibilities will include:Understand customer enquiries and respond via applicable channels: email, chat, and call backsUnderstand customer enquiries and ensure they are answered or routed...

Customer service officers are being scouted for an esteemed MNC located in Mid KL What you need to do: Respond to customer queries/ orders on designated communication platforms Provide strict renditions of the messages including every detail of the conversation and is prepared for challenging calls Employ good customer service and communication skills,...

List-ID: 104514502Today 18:10 **Job Description**: - Responsibilities: - Handle day-to day operation, reporting, filing - To respond any customer query/complaint and to facilitate its prompt resolution. - Undertake any ad-hoc assignments as and when required. - Manage mini-projects to improve overall performance and processes. - Identify and assess...

The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsLeadership RoleThe JobYou will be responsible for : Ensure high levels of customer satisfaction through excellent sales serviceAssess customer's needs and provide assistance and information on product featuresFollow and achieve the department’s sales goals...

Job Description Able to determine the issue for each interaction and assist professionally. Passionate in helping to resolve customer issues and complaint handling. Guide and resolve the issue professionally and efficiently. Assist customers to solve issues by providing the right solution. Respond promptly to customer inquiries to the designated...