Technical Support Analyst

Job Description Overview: Reporting to a Technical Support Team Lead, the Technical Support Engineer ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of...

Collecting and analysing data from various sources to identify trends and insights. - Designing the whole business intelligence architecture to support the organization's specific needs and requirements. - Designing and maintaining dashboards, reports, and other data visualization tools to provide actionable insights to stakeholders. - Ensuring data...

Job Description Manage day to day activity in supporting Technical Issues and managing Mototrbo Technical Support Team. Support & assistance duties for Mototrbo Senior Technical Support Manager. Provide high-level leadership and coaching of employees. Analyze and monitor case volume trends and other operating metrics to improve customer...

Job Description To give direct Tier 2 technical support to MOTOTRBO customers from the APAC region by responding via phone and email to technical support tickets raised by the Service Desk. To take ownership of customer reported issues and queries and ensure that the customer's expectations are met, as well as to regularly update and manage...

Location : Bayan Lepas, PenangJob Summary:Resolves problems with customers via telephone, email or chat sessions using technical product knowledge and interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates as directed. Develops an understanding of multiple...

Job Description The role is highly varied with main emphasis on the resolution of service requests in terms of incident resolution, problem root causing and technical request fulfillment in the most timely manner possible. In order to achieve this you act as the primary interface to communicate with Motorola Solutions field teams, System...

Remote Work: No Overview: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

Remote Work: No Overview: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

Job Description A TSO Applications and OS Systems Engineer will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments. We are...

Candidate must possess at least a Professional Certificate, Diploma or Advanced/Higher/Graduate Diploma in Computer Science/Information Technology, Computer Engineering or equivalent At least 2 years of working experience in the related field is required for this position; Candidates with experience but no qualification are encouraged to apply Good...

**Company Description** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our...

about the companyA renowned MNC in healthcare technology, specializing in the developming innovatiove solutions catered for patient care. Based in PenangHybrid work mode availableIndividual contributor duties and responsibility As a Senior Analyst, Logistics & Distribution, you are required to have global and regional exposure responsibilities covering the...

The role of the MT Level 3 is to provide services as per the Scope of Work (SOW) listed below.Scope of Work:To perform Special Task such as assist Manufacturing Technical Equipment Supervisor (MTSE), data collection and analyst, as an instructor to new comer or as a new comer buddyAble to perform trouble shooting for type of product and machinery....

Organization & Role Teradyne Memory BU product support team is seeking a highly motivated, energetic, technically driven product support engineer to provide world class support to the current and future generations of Teradyne Semiconductor Memory Test Products. Responsibilities Manages customer requests, product escalations, and service...

Description Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer facility. Resolve installation and upgrading problems. Coordinate equipment schedule to minimize system downtime. Conduct customer orientation and technical training on all aspects of equipment maintenance support for...

Req ID: Remote Position: No Region: Asia  Country: Malaysia  State/Province: Bayan Lepas  City: Penang  General Overview Functional Area: SCM - Supply Chain Management Career Stream: CMT - Commodity Management Role:  Analyst Job Title: Commodity Management Analyst Job Code: ANA-SCM-COMM Band: Level 07 Direct/Indirect...

Purpose Statement:To develop and implement robust and, often, novel, analytical approaches to support the global supply chain transportation strategy development and decision making toward our pursuit of lower total cost and greater carrier value contribution. The Analyst will directly support the Global Supply Chain Operations organization. The range of...

Purpose Statement: To develop and implement robust and, often, novel, analytical approaches to support the global supply chain transportation strategy development and decision making toward our pursuit of lower total cost and greater carrier value contribution. The Analyst will directly support the Global Supply Chain Operations organization. The range...

Remote Work: No Overview: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

The area Cyber Security consists of various areas of expertise, which require dedicated skill sets, experience and backgrounds. A Junior Specialist/Analyst is responsible to: Perform incident response for security incidents across the Infineon globally Monitoring of the IFX-wide connected intrusion detection and video surveillance equipment Tracking of...