Assistant Manager, Customer Analytics

Found in: Talent MY C2 - 2 weeks ago


Petaling Jaya, Malaysia adidas Full time

Purpose & Overall Relevance for the Organization

To assist the Sales team in achieving profitable and sustainable market growth by providing clear and actionable insights obtained from customer data.  To enhance understanding of the business, to drive improved decision-making and productivity. To be the gatekeeper of customer data, collection, and application of

 

Key Responsibilities:

 

Functional

  • Establish and maintain customer sell-through and inventory reporting, conducting quantitative product and sales analyses
  • Assist Omni channel marketing with collation and analyses of product performance within the Wholesale channel
  • Assist in the development of Key Account plans and ensure quarterly reviews are properly conducted with utilization of data and insights generated from customer sell-through reports
  • Work with the department lead to maximize sales and profitability within the channel
  • Present analysis and insights to internal and external stakeholders
  • Provide clear recommendations based on data and trends

 

Controlling

  • Maintain timely collection and collation of customer data
  • Manage data integrity
  • Monitor the progress of the account's KPIs

 

Compliances

  • To observe both global and local policies and procedures in all dealings
  • Maintain discipline on customer data-sharing guidelines
  • Perform other tasks as may be assigned from time to time

 

Knowledge, Skills and Abilities:

 

Competencies

  • Accurate data gathering and analysis
  • High level of comprehension of complex reports and instructions
  • Expertise in different Office Software especially Excel and PowerPoint
  • Business acumen- strong conceptual understanding of sales as a brand-building tool
  • Communicate with Others
  • Proper liaise, negotiate, and coordinate with different people internally and externally
  • Planning and Organizing
  • Good team player

 

Pre-requisite Knowledge / Skills:

  • University Degree in Business, Finance, or a related field
  • Minimum 3 years of work experience in the analytics roles, ideally in sales environment
  • A passion for and an understanding of sports along with the desire to translate this passion into building the adidas sports market in Malaysia
  • PC literature, excellent oral and written communication skills in English and local languages


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