Sales Engineer, Factory Automation

3 weeks ago


Petaling Jaya, Malaysia Pepperl+Fuchs SE Full time

Role Purpose:

Achieve assigned sales targets within the designated region, fostering its development to maximize P+F objectives and ensure customer satisfaction with a focus on quality Understand, promote, and design product/system solutions using P+F technologies and third party products when necessary Utilize expertise in integrating devices into higher-level automation systems (PLC or PC) to create valuable solutions, support customers, and enhance opportunities Maintain a thorough understanding of the local sales team's knowledge, taking charge of or assisting in complex product/solution projects Contribute to the development, marketing, and promotion of customized product/system solutions in collaboration with relevant P+F personnel

Major Accountabilities:

Generate new sales leads and cultivate relationships with prospective customers in Northern region in Malaysia Maintain and enhance relationships with existing customers, focusing on creating new value. Follow up promptly on customer inquiries and provide accurate quotations Conduct training sessions and offer application support for Factory Automation Products Deliver technical and commercial presentations as needed for customers Collaborate with internal colleagues and customers to develop applications, maximizing sales opportunities Take ownership of customer opportunities, consulting to identify and propose effective solutions Update and maintain the company CRM system with accurate account details, visit reports, appointments, and opportunity management Work closely with internal Customer Support to ensure seamless order fulfillment and processing Collaborate with marketing colleagues to contribute to seminars and exhibitions as required Monitor competitors' activities and assist in developing counter-competitive strategies Mentor and guide other team members as required

Role Requirements:

Tertiary qualification in Electronics, Mechanical, Mechatronics, Industrial Engineering, or a related field Proficient in English (written and spoken) and ideally fluent in one of the local dialects (Mandarin/ Hokkien) Experience/ exposure to industrial sensor products would be advantageous Demonstrated success in automation projects or sales is a huge plus Familiarity with PLC-based automation platforms (e.g. Siemens PLC) and basic programming is an added advantage Appreciation for PC-based control and understanding of intermediate PLC programming is highly regarded Experience in using basic CAD for layout and electrical drawing would be advantageous Strong communication and negotiation skills with good problem-solving mindset Ability to thrive both in a team environment and as an independent contributor Possess own transport and willing to travel for customer visits

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