Customer Service Intern

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

Primary Details Time Type: Full time Worker Type: Employee Responsible for customer service and resolving customer enquiries to ensure that client satisfaction is achieved in accordance to the Company’s policies and procedures and protocol. **Responsibilities**: - Provide information on the company’s products or services and generate interest in the...

The OfferWork in a company with a solid track record of performanceLeadership RoleAttractive Salary & BenefitsThe Job You will be responsible for : Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.Developing account plans to enhance...

**Job Summary** Responsible for overseeing shipment inquiries, processing bookings, ensuring routing compliance and coordinates with internal divisions for cargo projection. This role requires a well-rounded skill set, combining logistics expertise with strong customer service and communication abilities to ensure the efficient and effective management of...

**MAIN PURPOSE OF ROLE** - Responsible for the day to day consignment operations of a customer service and strive for Total Customer Satisfaction (TCS) by resolving internal and external customer inquiries and serve as the primary link between the company, distributor and customers. Responsibilities include processing and monitoring to ensure that...

**Job Scope**: 1)To answer call 2)To check incoming fax and proceed for further action 3)to issue and print Delivery order 4)to liaise with logistic to make sure smooth delivery 5)To assist other matter requires by Business Manager and other colleagues **Job Requirement**: Experience in using Microsoft excel/ word Strong attention to details and detail...

About the role: Assist CS manager to overseeing the quality of service provided to customers to ensure that BC’s responsibilities as seller to the customer are fulfilled, with the goal of increasing customer satisfaction. Ensure timely internal deliverables contributing to contract fulfillment.    Key Responsibilities includes: Customer...

About the role: Assist CS manager to overseeing the quality of service provided to customers to ensure that BC’s responsibilities as seller to the customer are fulfilled, with the goal of increasing customer satisfaction. Ensure timely internal deliverables contributing to contract fulfillment.    Key Responsibilities includes: Customer...

Attend to inbound calls in a contact center environment. Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction. Able to resolve customer queries and issues with an aim to provide a first call resolution. A good listener with an ability to establish a good report with the...

Customer Service Executive **Location**:Petaling Jaya, 10, MY, 47800At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food...

MAIN PURPOSE OF ROLEResponsible for the day to day consignment operations of a customer service and strive for Total Customer Satisfaction (TCS) by resolving internal and external customer inquiries and serve as the primary link between the company, distributor and customers. Responsibilities include processing and monitoring to ensure that distributor...

**Company Description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

**Job ID**: REF4884C **Date posted**: 06/02/2024 **Company description** **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer...

NIQ Customer Service team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insights on consumer buying behavior, in a timely and consistent manner. This role drives loyalty and empowerment to enhance our customers' use of our data and tools through specialty expertise, engagement,...

Get to know the Role: - Promote and enhance digital self-help experience through Help Centre FAQs - Own the customer issue resolution end-to-end; ensuring effective follow through and escalation to internal & external parties as necessary to resolve any issues from our customers - Meet individual and team qualitative and quantitative customer experience...

Attend to inbound calls in a contact centre environment. - Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction. - Able to resolve customer queries and issues with an aim to provide a first call resolution. - A good listener with an ability to establish a good report with the...

Head of Customer Service AMEA Location: Petaling Jaya, 10, MY, 47800 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the...

_**Employment Type: 6-12 months contract (renewable/convertible to permanent staff based on performance)**_ **Requirement**: - 1-2 customer service experience, 12 hours shift, Excellent verbal and written communication skills in English and Bahasa Malaysia, Thai language is an added advantage. - Cover international, because our customers can be travelling...