Service Manager

**JOB DESCRIPTION** **Responsibility**: - Build service relationships with clients and handle key strategic accounts. - Act as a single point of contact (SPOC) on operations matters. - Oversee day-to-day fault management for critical or escalated incidents, including 24x7 on escalation call. - Take ownership in handling and managing fault outages. -...

To draft, review, advise and lead on negotiations of legal agreements/documents and transactions concerning the organization and its subsidiaries (“Group”)’s wide range of businesses, commercial products and services, including non-financial agreements and in-house support services contracts. - To handle the legal documentations and involvement of the...

**Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?** **Do you want an open, supportive, and caring working environment?** **Do you view your development needs seriously as we do?** **If YES, then take your career to the #NextLevel with BASF !** **Objectives of the Position** - The...

Position Summary Samsung Electronics is among the world’s top leaders in the technology industry and is recognized as one of the top 10 global brands. At Samsung, you will get to shape the future of technology and have the opportunity to grow in a revolutionary environment. Role and Responsibilities - Establish & manage post-sales support infrastructure...

**_Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._** **Summary** Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

Job Scope: 1. Project Initiation and Planning: - Takes full responsibility for the completion of the initial definition of the project, including defining scope, expected timelines and identification of project sponsor. - Ensures that the appropriate Program Management Office Project Framework is integrated into the project planning. - Completes a full...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

Job Description: The MyServices Analyst is part of the MyServices Team that provides business process support to colleagues in the global BP business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams, and the Balance Sheet...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

**Job description**: - Responsible to develop new client/customer within the market area - To promote and market the services offered to the relevant market area - To maintain contact with all clients in the market area to ensure high levels of clients satisfaction - To achieve the sales & collection target - To prepare sales activities, sales planning and...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

**About the role**: Overall CSM Responsibility To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced services and solutions on assigned customer(s). (measure service provided against defined Service Level Agreements) To be the Malaysia and International...

To carry out other duties which may be assigned by the Management from time to time. - Assist in hiring and training the staff of the service delivery team. - Take Ownership of major incidents to ensure coordination of resolve parties, effective communication to stakeholders and post incident review. - Maintaining positive relationship with customers. -...

**_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

**Market Research and Analysis**: - Conduct market research to identify new business opportunities, potential partners, and emerging trends. - Analyse market trends, competitor activities, and customer needs to identify gaps and areas for growth. **Strategic Planning**: - Develop and implement business development strategies and plans aligned with company...

**In this role you will be responsible for**: - Maintaining positive relationships with customers. - Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently. - Managing finances and budgets. - Identifying customer needs and overseeing service delivery within the business context. -...