Customer Service Officer

**DUTIES & RESPONSIBLITIES: -** - Coordinate and provide smooth health screening journey for customer from registration until being seen by doctor. - Ensure accurate appointment of patient’s health screening, provide efficient frontline services, maintain accuracy and confidentiality of all the patients’ information and as well as to provide customer...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...

**Customer Service & Admin Officer** **Location**: Kelana Jaya, Petaling Jaya **Overview**: **Primary Responsibilities**: - Monitor and respond promptly to social media postings. - Maintain and update daily sales reports and monthly sales forecasts. - Handle order processing, including following up on quotations and updating order statuses. - Present and...

**WAGNER PIANO SDN BHD** is an established and reputable piano retailer and wholesaler in Malaysia with 2 retail music stores in Kuala Lumpur and Petaling Jaya, representing world renowned brand names. **Location: JALAN SS2/55 PETALING JAYA** - Qualification-: - Min SPM or equivalent- Responsibilities-: - Provide frontline customer service - Scheduling of...

Job Scope **Key Result Areas/Deliverables** - _Efficiently and appropriately handle customers’ queries and complaints._ - _Increase satisfaction levels with dissatisfied customers._ - _Provide efficient trafficking - When visitors arrive and people phone, a receptionist must know what the company does and where everyone is situated, including product or...

**Position: Customer Service Representative** **Tenure: Permanent** **Location: Bandar Sri Damansara, Kuala Lumpur** **Working Hour: 9AM-6PM** **Salary: RM 2500 - RM 3500** **Responsibilities**: - Update account maintenance and assist to ensure of the subscription benefit customer care. - Assist to get feedback on the Customer Satisfaction Score...

Responsibilities: - Customer Service (handle VOICE CALL, CHAT & EMAIL - Mandarin + English Speaking Market) - Ensure all SLAs are met accordingly - Demonstrate strong customer service orientation and take responsibility to ensure customers are satisfied - Provide a high level of professionalism and competent customer service - Able to communicate...

As a Customer Service Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of **RM2,000 - RM2,500** is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for, Read...

CUSTOMER SERVICE ASSISTANTTECHNO MECH (M) SDN BHD4.5-6 reviewsPetaling Jaya, SelangorCustomer Service - Call Centre (Call Centre & Customer Service)Contract/TempRM 2,100 - RM 2,300 per monthPosted 30d+ agoMore jobs from this company As a Customer Service - Call Centre Assistant, you must act as a liaison, provide product/services information, and resolve...

Managing Ino Space’s day-to-day operations, maintenance, and administrative tasks to ensure smooth operations; - Managing and providing excellent customer service including answering calls, messages, responding to enquiries, sending reminders and more; - Managing the reception area during working hours, including assisting users and clients in room...

**Job Highlights** - Allowances & commissions - Strategic Work Location Able to communicate well with customer and receive inbound and outbound calls and alias with internal support and engineer to provide best service and support to customers. **Key Accountabilities** - Maintaining a positive, empathetic, and professional attitude toward customers at all...

Key Responsibilities: - Assisting customers with account-related concerns, resolving issues, and escalating complex cases to the appropriate departments when necessary. - Process transactions efficiently and accurately, including account updates, fund transfers, and bill payments. - Educate customers about various banking offerings, promotions, and benefits...

**Duties & Responsibilities** 1. Developing and sustaining solid relationship with service providers to bring the best customer experiences. 2. Manage all escalations from service providers. 3. Provide support and guidance to service providers ensuring business continuity. 4. Monitor and provide improvement on turn-around time of repair works. 5. Work...

**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...

**Position: Customer Support Officer** **Location: Damansara Uptown 5, Petaling Jaya** **Working Hours / Days: 9.00 to 6.00 pm / Monday to Friday** **Employment Type: 3-Months Temporary** **Job Descriptions**: - Verify data information using Microsoft Excel. - Call customers to encourage account opening and follow up with them if the information provided...

**Job description**: - Handle daily operations for both export and import airfreight / seafreight shipments. - Verification of the completeness and accuracy of all forwarding document - Coordinate the routing of import and export with local and oversea agents - Liaise with clients and agents with proper HS Codes and duty/tax amount. - Track and trace...

**Job description**: - Handle daily operations for both export and import airfreight shipments. - Verification of the completeness and accuracy of all forwarding document - Coordinate the routing of import and export with local and oversea agents. - Liaise with clients and agents with proper HS Codes and duty/tax amount. - Track and trace shipments and...

**Location**:Petaling Jaya, MY**Job Summary**: - Take lead to drive customer order fulfilment improvement for Consumer Goods top key customers, and to develop a conducive business platform to support the company in driving sales for existing suppliers. - Fast sales penetration for new suppliers with key customers, as well as supporting the Customer Account...

Since 1998, DATAFORMIX TECH INC. has delivered innovative IT solutions to some of the Fortune 1000 clients. Working seamlessly across the globe with offices in North America and Asia, the collective group of DATAFORMIX TECH INC. has the knowledge, expertise and resources to deliver IT solutions on time and on budget. DATAFORMIX TECH INC mission is to...