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Bank Customer Service

3 months ago


Bangsar South, Malaysia Aisling Consulting Full time
Attending to _
inbound calls_ for consumer throughout the _
Malaysia / HK / Taiwan Market_ etc.

  • Credit Services ( Exceed Overdraft Limit, Unauthorize transactions)

Requirements:

  • Possess a _
    Diploma / Degree_ (_
    Minimum SPM _holder must have working experience in customer service)
  • Must be able to work on _
    rotational shifts_
  • Excellent communication skills and _
    fluent in English language & Mandarin ONLY_ (spoken and written)
  • Available to work at _
    Menara IQ TRX (Tun Razak Exchange)_
  • Must have_
    stable internet connectivity _with min of _
    100MBPS_ if WFH

Benefits:

  • Permanent Position_
    (6 months Probations )_
  • Attractive allowances (shift and fixed)
  • Performance bonus (KPIbased)
- _
30 days annual leave_

  • Medical coverage (medical card)
  • Optical / dental package
  • Laptop / system access provided
  • 3 month's full paid training

Working Days/Hours:

  • Hybrid ( 2days office / 3days WFH)
-
Working hours: (7am - 4pm)

  • Rotational shift _
    (Earliest 7am 4pm) & (Latest shift 6pm 3am)_
  • Day shift
  • Night shift
  • Training provided
  • Internal progression when opportunity arises

Salary :
RM 2,800 + RM 300 (Language)

Extra Allowances

  • Contact center allowance = RM200
  • Morning Shift = RM300
  • Night Shift = RM450
  • Language = RM300 (only one language) only for language support role
  • Language = RM500 (both language) only for language support role
Interested?? Send your resume to _
WhatsApp)_

Job Types:
Full-time, Permanent, Fresh graduate

Salary:
RM2, RM4,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
  • Rotational shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Education:

  • STM/STPM (preferred)

Experience:

Customer Care Specialist: 1 year (preferred)

Language:

  • Mandarin (preferred)