Restaurant Manager

1 week ago


Subang Jaya, Selangor, Malaysia SHIN CREATE SDN BHD Full time
Restaurant Manager Job Descriptions 1. Restaurant Manager generally reports to the Operation Manager on daily front and back of the house restaurant operations. 2. Deliver superior service and maximize customer satisfaction. 3. Organize and supervise shifts. 4. Appraise staff performance and provide feedback to improve productivity. 5. Ensure the restaurant is in compliance with sanitation, health and safety regulations. 6. Manage restaurant's good image and suggest ways to improve it. 7. Control operational costs and identify measures to cut waste. 8. Train new and current employees on proper customer service practices. 9. Implement policies and protocols that will maintain future restaurant operations. 10. Keep a meticulous record of income and expenses. 11. Order ingredients in the correct quantities for the kitchen staff. 12. Communicate with customers to receive feedback and manage complaints. 13. Respond efficiently and accurately to customer complaints. Restaurant Manager Requirements
  • Fluent in spoken and written in Japanese.
  • Completed High School.
  • The ability to work under pressure.
  • Excellent time management skills.
  • Exceptional customer service skills.
  • To carry on the business as proprietors of restaurants, cafes, milk and snacks bars, tea and coffee houses, food and fruits stalls. ice cream bars, soft drink bars and other places for selling and consumption of refreshments, lodging house keepers, wine, beer and spirit merchants, tobacco and cigar merchants, dealers and distributors of aerated mineral and artificial waters and all kinds of food and beverages and as caterers for public generally and to do all incidental acts as are necessary to attain the main objects of the company. 2. To carry on the business of advertising agents, to design, acquire and dispose of advertising time, space or opportunities on any kind of media currently in vogue or which may be in vogue at the time, to undertake advertising and promotional campaigns of every nature, to acquire and provide promotional requisites of every kind and description. 3. To carry on business as dealers and general merchants, exporters and importers general agents and brokers, and to buy, sell manipulate and deal (both wholesale and retail) in commodities of all kinds which can conveniently dealt with by the company in connection with any of its objects and to buy, hire, manufacture, sell, deal and trade in all kinds of merchandise, produce, goods, stores, and to transact any or every description of agency, commission, commercial development, manufacturing mercantile and financial business.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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