Assistant Restaurant Manager

1 week ago


Subang Jaya, Selangor, Malaysia New Ocean World Fine Food City Sdn. Bhd. Full time

Responsibilities:

Operational Management:
Assist in overseeing daily restaurant operations, including opening and closing procedures.
Ensure compliance with health and safety regulations and maintain a clean and sanitary environment.
Supervise staff to ensure efficient workflow and adherence to standard operating procedures.
Handle customer inquiries, concerns, and complaints in a professional and timely manner.

Staff Supervision and Training:
Assist in recruiting, training, and supervising restaurant staff.
Schedule and manage staff shifts, ensuring adequate coverage during peak hours.
Foster a positive work environment through effective communication and leadership.

Customer Service:
Ensure a high level of customer satisfaction by addressing customer issues promptly.
Train staff in excellent customer service and monitor service quality.
Interact with customers to gather feedback and implement improvements.

Financial Management:
Assist in managing budgets and controlling operational costs.
Monitor inventory levels and collaborate with the management team to optimize stock levels.
Support the implementation of pricing strategies to maximize revenue.

Quality Control:
Ensure the consistency and quality of food and service.
Conduct regular inspections to maintain cleanliness and adherence to standards.
Collaborate with the kitchen staff to address any quality concerns.

Team Collaboration:
Collaborate with the Restaurant Manager and other team members to develop and implement strategies for business growth.
Participate in management meetings to discuss challenges, achievements, and improvements.

Requirements:

  • Proven experience in a supervisory or managerial role within the restaurant industry.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of health and safety regulations.
  • Familiarity with inventory management and cost control.
  • Customerfocused mindset and dedication to delivering exceptional service.
  • Ability to work in a fastpaced environment and handle stressful situations.
  • Able to converse in Mandarin will be an added advantage.

Education and Qualifications:

  • Cert/Diploma/Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
  • Relevant certifications or training in restaurant management.

Salary:
RM3, RM4,500.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Holidays
  • Monday to Friday
  • Rotational shift
  • Weekend jobs

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you Malaysia Local
  • How many years you work as Supervisor/Assistant Manager?
  • What is your expected salary
  • How long is your notice period?

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

Restaurant Management: 2 years (preferred)

Language:

  • Mandarin (preferred)
Expected Start Date: 03/18/2024

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