Native Japanese Customer Service Needed for Top Bpo

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

Role:
Customer Service Executive

Timings:
Rotational Shifts (Permanent)

Industry:

BPO

Work Mode:
Work from office

Functional Area:
ITES /
BPO / Customer Service

Process:
Semi-Voice

Key Skills:
Customer Service Japanese language
BPO Operations Call Centre skills

  • Salary : 62K THB

Location:
Bangkok

Shift:
Mon

  • Fri 7am 4 Pm
Customer Success Specialist jobs continue to be on the rise as more businesses are being engaged

through social media platform. CSA responsibilities include resolving customer queries, recommending

solutions and guiding product users through features and functionalities of this social media in order to

provide customers' satisfaction on high quality advertisement and promotions.

Responsibilities:

Responsible to resolve customer queries in a timely and accurate way through inbound

Identify customer needs and assist them in using specific features and functionalities in

the client platform

Follow-up with customers to ensure their technical issues are resolved

Become and remain knowledgeable about client products and community standards

Use market-specific knowledge, signals and insights to spot and scope scalable solutions to

improve the support of our community of customers

Identify inefficiencies in workflows and suggest solutions

Gather, analyze and utilize relevant data to develop ways to improve the overall user

experience on the site

Recognize trends and patterns, and escalate issues outside the company policy to the global

team

Requirements:

Possess professional customer service skills; solutions mindset, multi-tasking, passion for

customers and ability to deliver exemplary customer experience.

Prior working experiences in customer-oriented product environment, consulting, or operations

role

Ability to follow process and collaborate effectively to work in a team

Excellent written and communication skills in native and English language

Basic knowledge on Computer operations

Preferred Qualifications:
Have exceptional grammar typing accuracy skills - experience with business communication

Patience when handling tough cases

High affinity and cultural awareness of political/social situation regarding the relevant

market/region that will be supported

Flexible in shifting schedule

  • Native Japanese Speaker

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service Japanese language Customer Service Manager Native speaker- A leading BPO in KL is hiring Native Japanese CSR agents urgentlyNative Japanese Hiring Need 6 HC to start...

  • Customer Service Representative Japanese Native +

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Customer Service ExecutiveTimings:Night Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Call Center Customer Service Japanese language International Call Centre inbound calls Call Centre skills Customer Care BPO Call center Call centre voice Call centre Operations BPO call...

  • Native & Non Native Japanese - Customer Service

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Native & Non Native Japanese - Customer Service Consultant(For Non Native Japanese JLPT N1 only is accepted)Permanent JobAccount: E-CommerceLanguage: Japanese Speaker (Monolingual) + Kanji writing skillsLocation: Kuala Lumpur Sentral, Malaysia.Salary: RM ,000Headcounts: 20Joining Date: ASAP or with Notice periodGood to have but not...

  • Japanese Native + English

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Customer Service AnalystTimings:Day Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Relations Customer Service Japanese language- Need 6 HC early joining on 2nd Jan. Someone who can start work immediately. Someone already on notice. Native Japanese. Hence prefer CDDs...

  • Native & Non Native Japanese - Customer Service

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Native & Non Native Japanese - Customer Service Associate(For Non Native Japanese JLPT N1 only is accepted)Location: Kuala Lumpur Sentral, Malaysia.Work Mode:(Hybrid) - anywhere within Malaysia (come to the office whenever required) - Bangsar South, Kuala Lumpur)Salary: Non Native -RM 9000Salary: Native -RM 10,000Process: HotelPermanent JobWork...

  • Trainer Native Japanese

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Training ManagerTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Travel Processes training skills Basic salary: RM9,000 RM14,000Location: LV, Georgetown PenangShift: 24/7 RotationalDOJ:March 2024HC Required : 4HC (Japanese)Requirement:Native JapaneseSpecific...

  • Customer Service Executive in All Major Top Bpo's

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MyGlit Full time

    Role:Associate/Sr. Associate -(NonTechnical)Timings:Shifting Schedule (Permanent)Industry:BPO / ITESProcess:VoiceFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingWork Mode:Work from officeKey Skills: Customer Service Japanese language Mandarin Cantonese Thai Korean Language- Handling customer queries and objections professionally,...

  • Customer Service(Japanese Language)

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full time

    **Job Description: - **Requirement: Fresh graduates or experience in sales or telemarketing or BPO or Customer service can applyNote: Open for native Japanese.Visa will be SponsoredContract length: 12 monthsPay: RM10, RM15,000.00 per monthBenefits: Health insuranceSupplemental pay types: Commission pay

  • Customer Service Representatives

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Flexible Japanese language customer support Native speaker A leading BPO is looking for Customer Service Representatives Native Japanese to join their team ASAP_"Japan (Native) + B2...

  • Customer Service

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MyGlit Full time

    Role:Asst. Mgr/Mgr -(NonTechnical)Timings:Flexible (Permanent)Industry:BPO / ITESWork Mode:Work from officeFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingProcess:VoiceKey Skills: Communication Japanese language BPO Voice Process BPO Skills We are #hiring for a leading BPO in KL and Petaling Jaya looking for Customer service...

  • Native Japanese Speaker Customer Service Agent

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MyGlit Full time

    Role:Customer Service Exec -(Technical)Timings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingProcess:VoiceKey Skills: Customer Service Basic RM 8500RM 9500 (Negotiable)Pharmacetuical ProjectGraduate 24*7 Rotational shiftCustomer service agentNative speaker5 headcountCustomer...

  • Customer Support-

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Call Center Customer Service Japanese language english Call Centre skills customer support Proficient in English Strong English Communication Skills Customer Support Japanese + English...

  • Japanese Team Leader

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Team LeaderTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Japanese language Team Handling Team Leader- *Hi Team we need your support for this VERY URGENT Hiring for the role of Japanese Team Leaders. (Cyberjaya & KL Office )Total Head count 3Experience in Handling...

  • Customer Service Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MyGlit Full time

    Role:Japanese Language ExpertTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingProcess:VoiceKey Skills: Communication Japanese language BPO Voice Process Japenese BPO Skills BPO industry BPO Hiring MS Tools BPO Call center International BPO BPO/ITES We are #hiring for a...

  • Customer Service Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia UPSTREAM BPO SDN BHD Full time

    Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in customer services & live chat Upstream BPO was awarded "TOP B2B company in Asia" straight 2021,2020 and 2019 and best place to work. We are expanding our Customer Service team and hiring immediately.Responsibilities: Handle customers enquiries (inbound...

  • Native Japanese

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Native Japanese - Content SpecialistLocation: Kuala Lumpur Sentral, Malaysia.Salary Max: RM9,500Process: Food DeliveryPermanent JobLanguage: Japanese + English (B2)Headcounts: 10Work Hour : Mon-Fri, 8am to 5pm MYT (Weekdays Only)Joining Date: April 2024Bachelor 's degree - Fresher or Diploma holder with 1 year Customer Service experience.Job...

  • Customer Success Specialist in a Top Bpo

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Customer Success SpecialistTimings:Day Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Relations Customer Service Customer oriented Customer CareEducation background:Bachelor's Degree or at least Diploma or equivalent in any discipline. Must have B2 level English...

  • Japanese (Native) Customer Service Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

    Salary: Open for discussionResponsibilities: Answering queries and resolving client issues regarding our products, platforms, and promotion. Address customer feedback as well as complaints professionally. Record and update customer data and other relevant information when necessary. Supporting documentation/administrative needs within the department and...

  • Native Japanese Speakers for Pharmaceutical Project

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Customer Care OfficerTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service Fine Chemicals Flexible Multitasking Pharmaceutics Problem Solving Quick learner Customer service advisor- Deep understanding of Key Performance Indicator ('KPIs')- probe...

  • Native Japanese

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Customer Service - Native KoreanLocation: Kuala Lumpur, MalaysiaSalary: RM 9,000Language: Korean + EnglishTiming: Rotational ShiftMin Requirement: Customer Service experience is required. (Airlines experience is added advantage)*Education: Bachelor or Diploma plus Customer Service ExperienceHeadcount: 4Start Date: Immediate or with Notice...