Japanese (Native) Customer Service Associate

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time

Salary:
Open for discussion


Responsibilities:

  • Answering queries and resolving client issues regarding our products, platforms, and promotion.
  • Address customer feedback as well as complaints professionally.
  • Record and update customer data and other relevant information when necessary.
  • Supporting documentation/administrative needs within the department and supporting.
  • Translation for customer announcement notices

Qualifications and Requirements:

  • Required language: English, Japanese
  • Fresh graduates are welcome to apply.
  • Proficient in basic office skills such as Word, Excel, and PowerPoint.
  • Cheerful personality, good communication, and interpersonal skills.
  • Willing to work on rotating shifts (Including weekends if required).

Benefits and Perks:

  • Accessible by public transport (5 mins walking distance from LRT Abdullah Hukum)
  • Young, Passionate & Friendly Working Environment.
  • Rewarding career development with regional exposure.
  • Team building, creation, birthday party, free flow of snacks and drinks.

Job Type:
Permanent

Salary:
RM4, RM8,000.00 per month

Schedule:

  • Monday to Friday

Application Question(s):

  • What is your expected salary? (Require)

Language:

  • English (preferred)
  • Native in Japanese (required)

Ability to Commute:

  • Kuala Lumpur (required)


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